realtor resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Results-focused Realtor & Human Resource Professional with strength in Residential Real Estate Sales, Contract Drafting, Offer and Negotiation Specialist and Client Analysis. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Market research
Purchase agreements
Sales development
Property closing
Client relations
Contract negotiation
Financial advisory
Networking and business development
Loan coordination
Client relationship management
Sales strategies
Mortgage facilitation
Team building
Experience
11/2014 to CurrentRealtorWindermere Real Estate | Omak, WA,
Scheduled home viewings with potential buyers.
Prepared market analysis statistics and bid presentation for buyers and sellers.
Verified documentation accuracy and fund disbursement for sales.
Facilitated closing processes between lender, mortgage companies, buyers and sellers.
Maintained database of prospective customers.
Managed real estate transactions from initiation to closing.
Sold over $3 Million in 2019, successfully earning Top Agent status.
Advised prospective clients on current market activities.
Monitored fulfillment of purchase contract terms.
Planned and coordinated open house events.
Recommended home improvements to sellers to maximize profits and promote faster sale.
Facilitated closing process on behalf of clients and reviewed all parts of contracts to resolve issues prior to closing.
Generated sales by prospecting leads, cold-calling and closing deals.
Represented buyers and sellers in major real estate transactions.
Accompanied buyers during property inspections.
Developed, maintained and tracked personalized marketing plans tailored specifically to individual homeowners for property sales.
Cultivated rapport with builders, developers and investors to optimize productivity.
Evaluated mortgage options, helping clients obtain financing at best rates and terms.
Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
Executed open house events and prepared homes for clients arrival.
Built lasting rapport with financial industry leaders.
Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
Advised clients on market conditions, prices and legal requirements.
12/2010 to 11/2017Human Resources GeneralistIridium Satellite Llc | Mclean, VA,
Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
Worked with HR management to devise and update policies based on changing industry and social trends.
Conducted all employee hiring and exit interviews.
Evaluated and resolved all performance-based and on-site incident employee injury claims.
Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
Implemented new systems to optimize HR management and structure.
Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
Oversaw new employee onboarding procedures from initial training to skill development.
Advised leadership, consultants and other personnel on driving HR policies, union negotiations and business strategy implementation.
Worked with clients to identify optimal price and service packages.
Supported internal and external programs, cultivating professional relationships with up to 250 employees to uncover opportunities for improvements and savings.
Facilitated talent acquisition, becoming instrumental professional in building and retaining high-caliber teams.
Helped management improve appraisal, counseling and performance optimization techniques to maximize workforce satisfaction and productivity.
Worked with senior-level management to create fair and consistent HR policies and procedures.
Led weekly open enrollment question and answer session with employees on benefit program updates.
Developed and facilitated all new-hire orientations.
Created and modified job descriptions within all departments.
Provided HR consultation services to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation.
07/2008 to 12/2010Mortgage Loan OfficerKeybank National Association | Monroe, WA,
Complied applications and paperwork and double-checked for accuracy.
Developed and maintained relationships with local real estate agents.
Monitored loan serving agreements and loan covenants to ensure compliance.
Reviewed applications at the front desk.
Submitted applications to credit analysts.
Approved loans that met specifications.
Assisted senior-level credit officers with complex loan applications.
Performed daily maintenance of loan applicant database.
Provided expert financial advice on mortgage and both educational and personal loans.
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
01/2008 to 07/2010Executive Response Unit Research SpecialistCitiFinancial | City, STATE,
Handled all delegated tasks, including call escalations and research of missing payments, misapplied payments, and any escalated issue.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Created agendas and communication materials for team meetings.
Attended departmental meetings, providing feedback to enhance future performance.
Improved customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Education and Training
Expected in 05/2016 to to Bachelor of Science | Business AdministrationTexas A&M University - Commerce, Commerce, TXGPA: Status -
Expected in 05/2012 to to Associate of Science | Northlake College, Irving, TX, GPA: Status -
Expected in 05/1995 to to High School Diploma | Trimble Technical High School, Fort Worth, TXGPA: Status -
Additional Information
Member of Society for Human Resource Management (SHRM)
Ambassador with The DeSoto Chamber of Commerce
2019 Director of Events & President Elect Women's Council of REALTORS Southwest Dallas County
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