Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Results-driven chemical engineer with demonstrated experience solving complex technical problems in the electronics and chemical manufacturing industries. Inspiring leader and strategic thinker, capable of promoting projects at executive levels and execute with high performance standards. 8 years of management experience at the engineering and technical level.

  • Specialty Chemicals Manufacturing- Hands-on experience with Solid-Liquid Mixing, Bead Milling, Centrifugal Separators, Filtration, and Materials Conveying.
  • Data analysis- Significant experience with advanced data analysis methods with common statistical software packages (Minitab, SAS-JMP, R).
  • Chemical Laboratory- Hands-on experience on laboratory equipment for polymer analysis and colloid science (DSC, TGA, rheometry, dynamic light scattering).
  • Product Development- Demonstrated innovator with experience on lean processes and product development methodologies (Concurrent Engineering, Robust Design).
  • Project and Operations Management- Experienced in Quantitative Risk Analysis, Earned Value Management. Completed Operations Management online course with UPenn-Wharton School of Business (Coursera).

New Product Introductions- more than 10 successful commercial launches of digital printing supplies products

Technology Transfer- more than 8 successful introductions of new process technologies (site transfers)

Outsourcing- successfully developed and qualified digital ink products at India contract manufacturer; ramped production 10-fold in 2 years

Professional Experience
07/2012 to Current R&D Expert Engineer Hewlett-Packard | City, STATE,

Managed a portfolio of 40 projects/year to deliver more than $0.5M in direct material and quality cost reductions. Implemented advanced data analysis and robust problem solving methodologies to resolve critical manufacturing issues and customer complaints. Conceived and implemented the statistical process control program for the Puerto Rico ink plant, achieving 30% improvement in first pass yield and increase in flow units representing $500k/yr. Lean Sigma Champion sponsoring four (4) LSS Green Belt projects this year. Resolved a critical quality issue with UV-Curable inks produced at HP South Africa operations. Performed process characterization experiments (DOE), implemented new process controls and monitored locally and remotely until complete resolution. Saved more than $200k in 6mo by eliminating expediting costs and product scrap. Created a process and product engineering team in HP South Africa Ink Operations. Hired team of seven engineers and technicians to oversee all quality operations in the ink plant. Managed the scale up and commercial introduction of three (3) new digital ink product families (UV-curable, non-HAPS and water-based) in collaboration with R&D Labs in Israel and USA. Directed 14 engineers and test technicians across ink manufacturing plants in Puerto Rico and South Africa for quality improvement, cost reductions and new digital ink product introductions. Developed technical relationship and qualified a contract manufacturer in India for digital inks production. Scaled production at India site to more than 100 metric tons per month. Developed a micro-fluidic devices prototyping laboratory. Managed capital acquisitions for $400k to implement photolithography, physical vapor deposition and spin coating equipment. Designed and built prototype microfluidic devices for chemical diagnosis. Member of the External Advisory Board for NSF-funded UPR-RP Center for Nanoscale Materials. Developed collaboration project with UPRM-Chemistry department on HP Thermal Inkjet Applications to Protein Crystallization.

10/2006 to 10/2006 Obtained program funding approval at VP-level Technical Expert For Go-to-Market | City, STATE, Delivered the first HP's thermal inkjet product for FDA-regulated markets. Obtained program funding approval at VP-level. Managed external consultants to develop regulatory landscape for printing application. Coordinated cGMP's trainings for Puerto Rico and Ireland inkjet manufacturing operations. Technical Expert for Go-to-Market activities: customer visits, prototype generation and trade shows. Developed non-aqueous digital ink for package marking applications. Showcased ink technology at the Pack Expo trade show (Las Vegas, NV October 2006). Deliver technical talks in Peru, Argentina, Venezuela and Mexico highlighting the quality of original HP ink supplies. Demonstrated HP's competitive advantage to local press, VIP customers and channel partners in through chemical experiments.
Education and Training
Expected in PhD | Chemical Engineering University of Puerto Rico, Mayagüez, PR GPA:

University of Puerto Rico (Mayagüez, PR) PhD-Candidate in Chemical Engineering

Expected in MS | Electronics Materials and Polymers Processing Walden University, Minneapolis, MN GPA:

Walden University (Minneapolis, MN) MS in Materials Science and Engineering

Expected in BS | Chemical Engineering University of Puerto Rico, Mayagüez, PR GPA:

University of Puerto Rico (Mayagüez, PR) BS in Chemical Engineering (Magna Cum Laude)


Puerto Rico Licensed Professional Engineer (License #17654)

Program Manager, Operations, Design Product, Process Controls, Product Engineering, Data Analysis, Increase, Marketing Analysis, Problem Solving, Process Control, Statistical Process Control, Prototype, Prototypes, Chemistry, Deposition, Engineer, Laboratory, Mocvd, Photolithography, Prototyping, Asq, Dsc, Earned Value Management, Electronics Manufacturing, Equipment Sales, Filtration, Jmp, Laboratory Equipment, Milling, Minitab, Mixing, Operations Management, Polymer, Product Development, Quantitative, Risk Analysis, Sas, Serial Attached Scsi, Transmissions, Fda, Manufacturing Operations, Printing, Trade Show, Materials Science, Polymers

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