Knowledge of medical terminology/anatomy and physiology Knowledge of Medical Billing Insurance (HMO, Hospital Billing, EOBs) CMS-1500 forms and Uniform billing for inpatient services. Excellent computer and data entry skills Strong analytical skills, combined with effective communication, superior organizational skills and planning ability
Independent and self-directed - Can work with minimum supervision
Proficient in using Microsoft suite (Word, Excel,PowerPoint and Outlook)
Committed to providing excellent customer service and to resolve a customer/patient issue with complete satisfaction
Trained staff on how to create and maintain new accounts and verified their accuracy.
Worked with other departments to resolve account issues.
Key contact for 401K retirement account issues (i.e.
client withdrawals and adjustments)
Maintained high level of quality control
Supported neighboring departments while running department
Processed payments and deferments of student loans.
Trained staff on processes, computer programs, and job requirements.
Shared responsibilities of Office Supervisor, filled in when not present.
Superior customer service
Proficient in using Microsoft suite (Word, Excel, PowerPoint and Outlook)
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