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Quality Assistant Resume Example

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Paula Houy
Summary

Dedicated Quality Assistant/Technician provides over 21 years of experience in the areas of Quality Control/Quality Assurance. Holds extensive experience and knowledge in data analysis/trending, development, implementation and maintenance of quality programs, policies and procedures ensuring adherence to both customer and regulatory requirements. Ready to leverage experience to take on a new challenge with Joy Cone Co.

Skills
  • Proficient in Microsoft Office, Word, Excel and SQC Pack
  • Knowledgeable in HACCP, GFSI, SQF, SPC, FSMA
  • HACCP Certified for Development and Implementation
  • Finished product testing/audit knowledge/experience
  • Environmental testing experience
  • Policy and procedural development, implementation and maintenance skills
  • Complaint management
  • Data analysis experience
  • Extensive quality testing experience
  • Investigative skills
  • Analytical skills
  • Facility Inspections
  • Technical writing skills
  • Time management
  • Training skills
Experience
Quality Assistant, Company Name, January 2013-CurrentCity, State
  • Investigating, reporting, and responding to product complaints/inquiries in compliance with customer mandates.
  • Responding to customer requests for information.
  • Experience in new product spec development/implementation.
  • Tracking and trending complaints to identify trends/correlations and reporting trends/correlations so that corrective and preventative actions can be developed and implemented.
  • Reviewing and verifying quality data, including CCP data, collected by Quality and production via SQC Pack and daily reports for accuracy and completion in compliance with regulatory standards.
  • Analyzing quality data to identify trends/areas for improvement ensuring the highest quality standards are met.
  • Providing constructive feedback based on daily quality report reviews to enhance quality technician knowledge of quality and food safety.
  • Development, implementation, and maintenance of programs, policies and procedures including, but not limited to, effective Food Fraud and Quality Technician Training Programs.
  • Planning, scheduling and performing internal audits in accordance with SQF/regulatory/customer requirements to identify gaps/areas for improvement in policies and procedures and implementing corrective/preventative actions as warranted based on results of Internal Audits.
  • Collaborating with Internal Auditors to ensure thorough completion of internal audits.
  • Reviewing/tracking non-conformances revealed by Internal Audits ensuring timely implementation of corrective and preventative actions.
  • Assigning/scheduling quality checks in accordance with Preventative Maintenance forecast.
  • Managing Non Conforming Corrective/Preventative Actions. Includes collaborating with various departments to enure timely implementation and thorough documentation of corrective and preventative actions.
  • Conducting quarterly internal inspections for potential contamination issues. Reporting and following up on nonconformances to ensure the timely implementation of corrective and preventative actions.
  • Reviewing incoming ingredient specifications to ensure ingredients meet established specifications, and controlling any non conforming ingredients via Nonconforming Item Control Procedures.
  • Reviewing, tracking, trending of Product Contamination Incidents to ensure timely implementation of preventative actions and identify areas for improvement.
  • Assisting with 3rd party audits.
Quality Technician, Company Name, January 2001-CurrentCity, State
  • Conducting daily quality and food safety checks and reviewing daily quality and food safety data collected by production personnel to identify issues and reporting issues to appropriate personnel to ensure corrective/preventative actions are implemented and effective, ensuring the highest quality and food safety standards are met.
  • Coordinating sensory analysis testing, trending data and communicating results.
  • Conducting audits of finished product. Controlling non conforming finished product.
  • Conducting allergen testing of food contact surfaces and finished product.
  • Performing Microbiological testing on finished product samples.
Packer, Company Name, January 1996-January 2001City, State
  • Packaged product in accordance with packing procedures while ensuring all food safety and quality standards are upheld.
  • Trained packers and provided thorough documentation of daily training sessions including packer progress.
Education and Training
High School DiplomaKennedy Christian, , CityMay 1992
Developing And Implementing HACCP, FSNS
Food Fraud Online: Risk Assessment And Mitigation, , American Institute of Baking, December 2019
OSHA: General Industrial Safety Training, , Butler County Community College, November 2019
Dale Carnegie Immersion Seminar, , Dale Carnegie Training, November 2018
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Resume Overview

School Attended

  • Kennedy Christian
  • FSNS
  • American Institute of Baking
  • Butler County Community College
  • Dale Carnegie Training

Job Titles Held:

  • Quality Assistant
  • Quality Technician
  • Packer

Degrees

  • High School Diploma

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