Quality Analyst Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Dynamic result-driven internal Auditor with over 5 years of extensive experience in Internal controls/compliance, Internal Auditing, Financial analysis, Process Improvement and Risk assessment in manufacturing and Financial industry. Collaborative communicator and excellent team player who manages cross-functional resources to implement new process. Highly adept at planning and conducting Audits, preparing clients for external Audits and Reporting on Audit findings. Multiple certifications including CIA (Pursuing), Six Sigma, ITIL V3 and others.
  • Sarbanes-Oxley
  • COSO
  • GAAP/GAAS/Regulatory
  • Financial analysis/Audits
  • Business process reviews/Audits
  • Complains/internal controls
  • ISO 27001
  • Risk assessment/Control
  • MS office suite including Visio
  • Root cause analysis and recommendations
Quality Analyst, 04/2011 to 12/2012
Amsted Rail, ,
  • Conducted sales & Revenue Audits for 13 businesses, which include 50+ members and 5 managers, every month and ensure that all the internal controls are in place with necessary approvals.
  • Presentation to senior management to understand various risks, errors in sales and review processes which helped them to increase work efficiency and clear the external SOX audits.
  • Enhanced Quality by applied Six Sigma tools and ISO Methodologies in Internal Audits, Process Improvement, Process Re-Engineering & Improved performance on the basis of KPI (Key performance Indicators).
  • Analysis of root cause and remedial action of Variations in VOC & VOB.
  • Worked with IT team with ITIL terminology to better understand incident, event, problem and change management.
Senior Executive, 05/2007 to 10/2008
Hcl Technologies Ltd., ,
  • Failure analysis: To pick up the failure from Indiabulls internal site, further finding out the root cause and steps to avoid such failure in future, document as "Lesson Learned".
  • After getting the satisfactory reasons and ensuring that the failure will not reoccur, do the needful to the case as per the steering committee's recommendation.
  • Process analysis & making: Conduct Process Audits, Process Documentation, process Improvement, Process Re-Engineering and Analysis of root cause of Variances in SOPs and current running process.
  • Find out the remedies for that variances.Writing SOPs and making new process from scratch.
Process Analyst, 09/2006 to 04/2007
Aegis Sciences, ,
  • Analysis of share market's behavior and nature of progressing, work and real time share market trading dealings.
  • Financial work related in day to day activity at the back office, including process auditing ,Documentation,Narrative and Flowcharts.
Financial Analyst, 12/2005 to 08/2006
Time Warner Cable, ,
  • To prepare processes and policies for different trading and operational software.
  • Conduct monthly meetings and audits to review the effectiveness of the analysis completed by team.
  • Continuous business need for processes, recommends and implementations.
  • Achievements.
  • Awarded to play a key role in completing successful SOX audits for 3 main business of the company within 8 months of joining in E.I.
  • Dupont.
  • Apprised for a 'Finding Free' Sox audit success of One major business of E.I.Dupont.
  • This happened first time in the history of the audit of this business.
  • Bravo Award for Excellent performance in indiabulls securities Ltd for performing outstanding in internal process Audit.
  • Team wide recognition for Pointed out some inefficient processes, did re-engineering for them and made them user friendly.
  • This work increased the efficiency of business.
MBA: , Expected in 05
Jiwaji University - Gwalior,
finance) full time session
B.Com (Bachelor of commerce): , Expected in 2002
K.R.G. College, Jiwaji University Gwalior - ,
M.P: , Expected in
- ,
CIA (Certified Internal Auditor)-Pursuing *Six Sigma (Green Belt) certified *ITIL V3 - (Information Technology Infrastructure Library) Certified *NCFM (National stock exchange's certification in financial markets) Certified *BOLT (Bombay online trading) , ODIN(Open dealer integrated network), NEAT (National exchange of automated trading)
English and Hindi (Indian language).
auditing, Business process, change management, Documentation, English, senior management, Failure analysis, finance, Financial, Financial analysis/Audits, Hindi, Information Technology, Internal Audits, Internal Auditor, ISO, ITIL, market, meetings, exchange, MS office suite, office, NEAT, network, pick, policies, Process Re-Engineering, Process analysis, processes, Process Improvement, Quality, real time, re-engineering, Risk assessment, sales, Sarbanes-Oxley, securities, Six Sigma, Visio

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School Attended
  • Jiwaji University
  • K.R.G. College, Jiwaji University Gwalior
Job Titles Held:
  • Quality Analyst
  • Senior Executive
  • Process Analyst
  • Financial Analyst
  • MBA
  • B.Com (Bachelor of commerce)
  • M.P

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