Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Over 6 years of experience in Information Technology as Quality Assurance Tester on both Web based and Client Server applications. Experienced in High level Documentation, test data preparation, Testing Methodologies and implementing SDLC process. Extensive experience in functional testing, negative testing, integration testing, regression testing, black box testing, back-end testing, browser compatibility testing, in different stages of Software Development Life Cycle (SDLC). Expertise in Analyzing Business application specifications and developing Test Plans, Test Cases and Test Scripts. Familiar with Agile Methodology - Scrum, Waterfall, V Model, and Spiral Models. Experienced in designing test strategy and test plan for each project, including entry exit criteria for all test phases. Experienced in defect management tools like HP ALM/Quality Center, and JIRA. Experienced in writing SQL Queries in Oracle and SQL Server. Experienced in Automation Testing using QuickTest Professional (QTP). Expertise in the Functional and Regression testing of Web applications and its functionalities. Expertise in Utilization of the Rational Unified Process (RUP) Methodology for the Requirements, documentation and quality verification. Extensive background in QA methodologies with a broad background in defining and implementing testing strategies. Hands on experience in design, development, testing, implementation and documentation of Client Server and Web applications. Strong Problem Analysis & Resolution skills and ability to work in Multi Platform Environments such as Windows and UNIX. Decisive team player with excellent communication and interpersonal skills.
Core Qualifications
  • Windows, Quality Center, Oracle, Rational Functional Tester, QTP, XML, .NET , HTML, Microsoft Excel, MS Word. C, C++, Java, Visual Basic, ASP.NET, HTML, DHTML
  • Defect Trackers : HP ALM/QC, Bugzilla, Clear Quest, JIRA
  • Automated Tools : UFT/QuickTest Professional
  • Web Technologies : JavaScript, VBScript, ASP, VB.NET, XML, HTML
  • Databases : Oracle, SQL Server, MS-Access
  • Server : IIS
  • Operating Systems : Windows, MS-DOS, UNIX
Technical Skills
Professional Experience
QA Analyst, 03/2013 - Present
Esystems, Inc. Washington, DC,
  • Interacted with business analyst to obtain specific system requirements.
  • Created test scenarios and test cases.
  • Involved in developing testing strategies and implementation standards.
  • Actively involved in Test Planning with manager & team leads.
  • Executed test cases in HP ALM.
  • Tracked defect/bug and logged those defects in HP ALM as well as Excel sheet for matrix.
  • Used QTP to Perform Regression testing after fixing the defects to ensure all new and existing functionalities worked under normal condition.
  • Performed Data Driven Test in QTP using data in excels Sheet.
  • Conducted data validation testing (back-end) using SQL queries.
  • Performed Smoke Testing to determine if an application is healthy and stable before starting other major testing.
  • Performed Black Box testing to make sure all the objects and its properties are functioning as it supposed to do.
  • Performed Integration testing as development team released the product.
  • Performed System testing after integration.
  • Performed Usability testing on all the GUI forms as an end user to make sure the application was user friendly and easy to use.
  • Performed User Acceptance Testing to evaluate the system compliance with the business requirements and ready for deliver to the client.
  • Developed RTM (Requirement Traceability Matrix) in excel sheet.
  • Attended weekly defect report meetings and presented progress reports.
  • Environment: HP ALM, Visual Basic, .net, UFT/QTP, SQL Server, FileNet, Content Manager, Windows, Oracle, Linux.
QA Engineer, 11/2010 - 02/2013
Rightpoint Portland, OR,
  • Developed test cases for Functionality Testing of the entire product and analyzed the test results with the Customers.
  • Analyzed Business, System Requirements and developed Test Scripts.
  • Verified the uploading of requirements and test cases to Quality Center and ensured that the appropriate modifications were enacted based on the requirements change requests.
  • Used Quality Center to track, analyze and document defects.
  • Wrote and executed SQL statements to retrieve data from backend.
  • Ran scheduled automated test scripts for QTP using Quality Center.
  • Responsible for creation and execution of manual/automated test scripts using QTP.
  • Performed Unit testing, Integration testing, System testing and Regression testing using QTP.
  • Identified, analyzed, tracked, and monitored defect status right from open to close.
  • Assisted Team Leader in Planning, coordinating and monitoring project levels of performance and activities to ensure project deadlines were met.
  • Effectively handled the defect management process and assigned severity and priorities to defects.
  • Assisted Users and Business Analysts in completing User Acceptance Test (UAT).
  • Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance and Black Box.
  • Executed test cases before and after bug fixes for each build for User acceptance testing.
  • Actively participated in preparing the Test Summary Report (TSR).
  • Escalated defects to programmers/developers to resolve the issue in order to provide bug free product to the client.
  • Performed Security Test to determine if the system could protect itself from unauthorized internal & external users.
  • Developed Requirement Traceability Matrix (RTM) to trace requirements.
  • Environment: Windows, LINUX, Java, J2EE, SQL Server, Web Sphere, Web logic, Web Flow, QC, Internet Explorer , QTP.
QA Tester, 05/2008 - 10/2010
Isn Software Corp. Dallas, TX,
  • Analyzed business Requirement Documents Definition (RDD), Functional specifications & systems requirements.
  • Prepared detailed test plan and test cases by understanding the business logic and user requirements for manual & automated testing.
  • Created, setup, executed, validated and reported, manual & automated software Quality Assurance (SQA) testing specific to assigned Information Services development projects.
  • Used Quality Center to store all testing results, metrics, implement Test plan Document, and create Test Cases, Track Defect.
  • Maintained and executed test cases and test scripts using Quality Center.
  • Ensure that all the test cases are updates in Quality Center.
  • Responsible for reporting bugs through the Quality Center and verified known bugs against new builds.
  • Involved in Database testing by writing & executing SQL queries.
  • Created test scripts using VBScript and executed in QTP.
  • Involved in Regression testing using QTP.
  • Performed Black Box testing, Functional testing, Integration testing, Data Integrity testing, Regression testing, UAT and End to End testing.
  • Involved in application security testing for securing the application with proper authentication & authorization.
  • Defined the approach for automating significant part of QA framework to easily perform most of the operation outlined in the QA framework.
  • Performed Positive & Negative Testing for system validations.
  • Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Was involved in weekly walkthrough and inspection meetings, to verify the status of the testing effort and the project as a whole.
High School Diploma: , Expected in
Lemelefan High School - ,
.NET, VB.NET, ASP.NET, approach, ASP, business analyst, C, C++, Content, client, data validation, Databases, Database, DHTML, XML, FileNet, forms, Functional, GUI, HP, HTML, Web Sphere, IIS, inspection, Internet Explorer, J2EE, Java, JavaScript, Team Leader, LINUX, logic, meetings, MS-Access, Microsoft Excel, Excel, Windows, MS Word, MS-DOS, Operating Systems, Oracle, progress, QTP, Quality, QA, Quality Assurance, Quest, maintain documentation, reporting, Requirement, Scripts, SQL, SQL Server, UNIX, Usability testing, VBScript, Visual Basic

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