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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
QA Analyst with extensive experience in QA Processes, Software development methodologies, Object Oriented Programming and Design Concepts, System Development Life Cycle and Relational Database Concepts. Proficiencies include Web based applications as well as Mainframe applications, modules and processes in HP Quality Center, Microsoft Test Manager and Visual Studio Team Foundation Server 2010.
Core Qualifications
  • Microsoft Office Suite
  • Microsoft Test Manager and TFS 2010
  • Microsoft SQL Server
  • Oracle Databases
  • SQL/SQL Plus
  • Visual Basic and ASP.Net
  • VMware
  • XML
  • Web Development languages(PHP,JAVA, Javascript,HTML, CSS)
  • SDLC
  • QA Testing processes
  • Project Management
  • Analysis
Experience
08/2014 to 02/2015
QA Analyst Genesys Consulting Services, Inc. New York, NY,
  • Analyze business and system requirements, review Business Requirement and Design documents and manage development of specifications to create and execute detailed test plans.
  • Determine testing requirements, developed and reviewed scripts for positive and negative test scenarios.
  • Execute automated Smoke test scripts, review results and report defects/failures to Project Team.
  • Process manual and automated test scripts and validate results to test scenarios.
  • Communicate and Interact with Product Owners, Business Analysts, and SME's, Project Managers, Development teams to discuss business requirements as well as identified applications defects during test execution.
  • Attend and participate in weekly SCRUM team meetings and Client Priority meetings with Business Analyst and Team.
  • Develop and execute SQL queries to gather test data and research data issues during testing, utilizing Microsoft SQL Server.
  • Assist and mentor QA team members.
11/2013 to 08/2014
QA Engineer Smith Micro Software Pittsburgh, PA,
  • Analyze business and system requirements, review Business Requirement and Design documents and manage development of specifications to create and execute detailed test plans.
  • Determine testing requirements, developed and reviewed scripts for positive and negative test scenarios.
  • Communicate and Interact with Product Owners, Business Analysts, and SME's, Project Managers, Development teams and QA Engineers to discuss business requirements as well as identified applications defects during test execution.
  • Design, develop and execute test plans, scenarios and defined cases for functional, system integration, and user acceptance testing utilizing Test Manager 2010 and TFS 2010.
  • Report and track software application defects within TFS 2010.
  • Apply software builds including monthly and weekly releases to VM test environments.
  • Experience in Agile Processes and software development of monthly and weekly releases.
  • Attend and participate in daily SCRUM and Standup team meetings.
  • Develop and execute SQL queries to gather test data and research data issues during testing.
  • Assist and mentor QA team members.
  • Provide guidance and suggestions to Team members and QA Management to improve testing processes.
06/2012 to 09/2013
QA Analyst Genesys Consulting Services, Inc. Rensselaer, NY,
  • Analyze business and system requirements, review Business Requirement and Design documents and manage development of specifications to create and execute detailed test plans.
  • Determined testing requirements developed and reviewed scripts for positive and negative test scenarios.
  • Communicate and Interact with Business Analysts, SME's, Project Managers, Development teams and QA Analysts to discuss business requirements as well as identified applications defects during test execution.
  • Design, develop and execute test plans, scenarios and defined cases for functional, system integration, and user acceptance testing.
  • Build Project with all modules in HP Quality Center.
  • Design test plans and execute test labs using called test scripts and parameters in HP Quality Center.
  • Enter, assign and track defects in HP Quality Center.
  • Interacted with developers, system engineers, business analysis, project managers, SMEs and testing teams to Facilitate and execute testing processes for SIT and UAT.
  • Attended weekly/daily project status meeting with project team and project manager(s) and report defects discovered during testing and status of defects to QA Managers and Project team.
  • Internal and external test scenario and strategy reviews and meetings with Business Analysts, Project Managers, Business partners and Developers.
  • Responsible for defect reporting and facilitate resolutions with Project Manager and team members.
  • Develop and execute SQL queries to gather test data and research data issues during testing.
  • Modify XML scripts to emulate case input.
03/2010 to 03/2011
Migration Specialist Servicenow Arlington, VA,
  • Migrating Mainframe applications to Windows environment, using Visual Studio 2008 and Micro Focus tools.
  • Analyze customers' artifacts: COBOL Batch programs, CICS programs, Batch JCL.
  • Build projects using Visual Studio 2008.
  • Compile and Test programs in a VMware environment and Visual Studio.
  • Build Server and regions with Micro Focus Enterprise Studio Edition 6.0.
  • Deploy project to customer site.
08/1998 to 07/2009
IT Senior Technologist Cognizant Technology Solutions New Jersey, NJ,
  • Conducted Quality Assurance processes, creating test scripts, performed functional as well as regression testing Java web applications.
  • Developed and executed SQL scripts to query Oracle databases.
  • Development Team member of Consolidated Justice Information System J2EE web application project, ascertained business requirements from customers and incorporated requirements into application.
  • Maintained and supported Java web based applications.
  • Spearheaded evaluation of Integrated Development Environment products project.
  • Documented and presented results of evaluation of IDE products to Enterprise Architecture Team.
  • Designed, developed and executed conversion process to convert Legacy data to Oracle 10G database for a new JAVA web based Consolidated Justice Information System.
  • Created SQL scripts and stored procedures to process data and load Oracle tables.
  • Designed and developed an interface to a third party vendor file management system for the mainframe Court systems and, converted legacy data to Oracle database.
  • Mentored team members and shared technical knowledge on various technologies and programming languages.
  • Maintained existing Legacy production mainframe environment (Criminal Justice Information System) by designing, writing and modifying software for customer requests and needs.
08/1998 to 07/2000
Senior Consultant CBSI City, STATE,
  • Analyzed, designed, coded, debugged, tested, modified and reviewed Cobol/CICS online and batch programs in the Criminal Justice Information System for the Y2K Millennium project, and maintained programs for legacy Criminal Justice Information System.
Education
Expected in 2012
Certificate: Web Development
Saint Petersburg College - Clearwater, Florida
GPA:
Coursework in Web Development programming languages: JAVA, Javascript, PHP, Visual Basic, Visual Studio 2010, ASP.Net, CSS and HTML as well as Project Management.
Expected in
Systems Analysis and Design course and Cobol:
Rhode Island Community College - , Rhode Island
GPA:
Expected in
Certificate in Computer Programming:
Allied Technical Institute of Technology - , Rhode Island
GPA:
Skills
Client Relations, Computer Literate, Computer Proficient, Creative Problem Solving, Project Management,  Enthusiastic people person, Advanced problem-solving, Great organizational skills

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Resume Overview

School Attended

  • Saint Petersburg College
  • Rhode Island Community College
  • Allied Technical Institute of Technology

Job Titles Held:

  • QA Analyst
  • QA Engineer
  • QA Analyst
  • Migration Specialist
  • IT Senior Technologist
  • Senior Consultant

Degrees

  • Certificate
  • Systems Analysis and Design course and Cobol
  • Certificate in Computer Programming

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