QA Analyst Resume Example Sprint Nextel

QA ANALYST

Professional Profile

Software Developer and QA Analyst over 4 year's industry experience in Quality Assurance, Software testing, and java development in depth knowledge of Software development life cycle, testing methodologies. *Proficient in System, Functional, Regression testing of Client/Server and Web Based applications. *Hands-on experience with diverse testing tools like HP Quality Center/HP ALM, HP QTP/UFT, SAP SD. *Extensive knowledge of QA methodology, Standards with strengths in ISO 9000, SEI-CMM Procedures. *Strong analytical and QA/ testing skill, capacity for work and diagnostic ability, Gathering different kind of projects requirement and using JSP and servlets including Webservices. *Experience in working for domains like Petrol & Oil, Telecommunication, Media & Entertainment and Banking Industries. *Trained on React JS, Node JS, DevOPS *Experience in full Software Development Life Cycle (SDLC) and Methodologies and Validations to ensure the Quality Assurance Control and experience working for Agile and Waterfall models of SDLC. *Expertise in Analyzing Business Specifications and develop Test Plans, Test Cases and Test Scripts and executed them. Experienced with Black Box testing. *Working experience with Jsp's, Servlets, JavaScript, HTML and Jdbc Concepts. *Involved in developing Test Plans, Test Cases, Test Scripts, Traceability Matrix (RTM), Test Environments and analyzing Test Results. *Working experience with Jsp's, Servlets, JavaScript, HTML and Jdbc Concepts. *Working experience in Tomcat and Web sphere servers *Well versed in working on framework based environment and hands on experience on Client-Server model development using MVC pattern and in creating/customizing frameworks.. *Expertise in defect tracking and bug reporting tool using HP Quality Center/HP ALM. *Well experienced in test planning, documentation, defining and executing the Test cases using automated tools as well as Manually. *Strong hands on experience in testing Commercial Websites and Business Applications. *Strong experience in interacting with developers to analyze the user requirements, functional specifications. *Leadership skills to motivate others and drive the team towards a common goal and thus achieve the overall organizational goals and objectives. *Coordinated with onsite/offshore resources to fix Quality Center queries during SIT and UAT.

Qualifications

Testing Tools QuickTestPro 9.0/9.2/9.5/10.0/11.0, Quality Center 8.2/9.2/10.0, HPALM 11.0, JIRA.
Languages C, C++, HTML, Java, React JS, Node JS,SQL, SAP SD module
Internet Technologies VBScript, JavaScript, XML, HTML, Selenium automation tool.
Database Technologies Oracle 8i/9i, MS-SQL Server 2005, DB2
Others MS Project, MS Visio, MS-Word, MS Excel, MS-PowerPoint
Platforms MS-DOS, Windows 95/98/2000/NT/XP
Operating Systems Windows XP/95/98/NT/2000, Mac OS X, DOS, UNIX, Linux

Experience

04/2013 to 08/2013

QA AnalystSprint Nextel

DIRECTV has lots to offer as the nation's #1 satellite entertainment service provider and is the ultimate source for everything you love in entertainment.
DIRECTV offers you access to more than 315 entertainment channels and other convenient options, including Over 200 HD channels On Demand and Pay Per View events such as the latest Hollywood blockbusters and special events.
The DIRECTV app for mobile devices which lets you manage your DVR from anywhere and watch On Demand programming before your DIRECTV service installation.
Stream on Demand shows and live TV on your laptop or mobile device.
This project enables whether the customer was able to place the order on one of the available sources and able to modify the order successfully.
DirecTV allows customers to place order via website or mobile application or using an application and also by contacting customer care.
DirecTV also has more packages for the customers to choose for the TV services and some of them are namely Sports Package and Entertainment Package.
Responsibilities.
Understanding the Business Requirement Document.
Prepared user manuals, user training and support.
Involved in weekly Project Plan Meetings.
Written efficient and effective test cases and test scripts based upon user guide documents and business user interactions.
Involved in BPT (Business Process Testing) which is functional end to end system of applications in DirecTV.
Worked with developers to identify root cause and resolve issues.
Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed.
Performed validation against the server & database between the client & server as well as the front end applications.
Coordination with the business users during the UAT phase to help with application functionality.
Regularly asses progress and prepare test status report for project team.
Logged the issues identified into the issue tracking system HP ALM.
Performed follow-up on defect creation, tracking, trending and reporting.
Write automation test scripts in selenium tool.
Attended daily, weekly meetings to discuss on status of defects and project.
Worked independently as well in team assignments.
Worked with developers to resolve issues found.
Execution of end to end test cases and Prepare Test cases and Test data.
Tracking and Monitoring Bugs and report it as defect in HP Application Life cycle Management (HPALM).
Environment: QC 11.0, SQL Server, Agile, Web Services,, MS Project, MS Visio, XML, Windows 2000, UNIX.

02/2013 to 03/2013

QA Tester

Chrysler connected vehicle program is a system that has been installed in all of the Chrysler jeeps which will help user to listen to all of the favorite songs.
This program will help user to save all of the favorite songs that may pop up in the iHeart and Pandora radio.CVP system will also help user to connect his mobile with system by using Bluetooth and this will help user to navigate all the messages on the phone via CVP using Bluetooth connection.
Responsibilities:.
Analyze business scenarios and write the test cases.
Prepare valid test cases and create test data for the testing.
Review test cases with internal team and client.
Logged the defects in QC and retested the application after the defects are fixed.
Attended meetings to discuss on status of defects and projects.
Review and change the test cases when required.
Configured the device off shore in order to validate some of the test cases.
Validate and test all the screens of the Chrysler device at offshore.
Join the status call in order to report the issues and also to discuss the current status of the project.
Logging defect in QC and retested the fixed defects.
Good experience in writing the defect with detailed Steps, Expected Results, Actual Results and with appropriate snapshots.
Performed system testing for different scenarios on the device.
Environment: QTP 9.0, Quality Center.

06/2012 to 01/2013

SAP Testing AnalystMTS UPGRADE FOR SHELL

Shell is a leading oil and gas producer and a recognized pioneer in oil and gas exploration and production technology and one of America's leading oil and natural gas producers, gasoline and natural gas marketers and petrochemical manufacturers.
Our strategy to generate profitable growth remains to drive forward with our investment program, to deliver sustainable growth and provide competitive returns to shareholders, while helping to meet global energy demand in a responsible way.
In Upstream we focus on exploring for new oil and gas reserves and developing major projects where our technology and know-how adds value to the resource holder.
In Downstream our emphasis remains on sustained cash generation from our existing assets and selective investments in growth markets.
This project is the first ever upgrade project that is being implemented in the SAP module and we have successfully completed the biggest upgrade for shell customer where all the customer details are successfully migrated into SAP module.
Responsibilities.
I was part of OTC (Order To Cash) and DIS(Distribution) teams and had the opportunity to be involved in testing various modules like Quality Management.
Also contributed in IOF (Invoice Output Forms) Validation for Outbound, Inbound, for Billing and DIS sub-teams within OTC and DIS.
The primary goal of the project was to deliver a consistent approach across the world in Shell.
The role of the MTS team was to support the integration testing in the SAP ECC6.0 Upgrade project.
To test scenarios within OTC team - Billing Scenarios like Lubes, Rebate Agreement, Pricing Correction, EHC tax scenarios.
Analyzing business scenarios and test cases and preparation of data sheets.
Tracking and Monitoring Bugs and report it as defect in HP Quality Center (HPQC) to development team and also Engaged in IOF Validation and Creating Sales order & Delivery.
Create billing for the delivery related products in SAP and also checking whether post Goods issues is done and check for credit checks.
Communicated daily with the Developers, the Business team and the Offshore support team members to address release issues, clarify technical and BAU (business as used - production issues) items and to communicate any/all issues relating to each build.
Developed and Documented Test scenarios and Test cases in Version One in accordance with the Business Requirements Documents and the Functional Requirements Specification documents.
Conducted daily status and weekly status meetings to present the QA testing efforts status to the business community.
Experience in executing test cases Manually in SAP screen on Sales and Distribution Module.
Environment: QC 11.0, SQL Server, MS Office, Agile, Web Services, SAP SD.
USAA Bank, Acceptance Compliance Project Mar' 11 - May' 12 United Services Automobile Association (USAA), based in San Antonio, Texas, USA is a Fortune 500 financial services company offering banking, investing, and insurance to people and families that serve, or served, in the United States military and other selected federal agencies.
It is supported be 21,500 employees worldwide.
In 2010, USAA was ranked 45th on Fortune Magazine's list of the "100 Best Companies to Work For.
It is an Enhancement project where we have to update the existing code that can be easily recognised by visually impaired people.
Responsibilities.
Providing direct support and development of the software applications, involving all phases of the software development life cycle (SDLC) for development functions.
Making advanced level designs while designing and developing the user interface.
Understand, analyze the requirements, preparing Unit Test Plans and implementing the project as per the Business requirement.
Responsible for fixing all the bugs reported by the testers, conducting Research and Development on issues created after testing and ensure smooth implementation of the project.
Interacting with users to gain understanding of needed changes or modifications of existing programs.
Preparing documentation for the design plan, reviewing specifications for modifications, integrating components and testing.
Responsible for design & development of the workflow diagrams & follow up till solving the problem along with writing database queries.
Handling all sorts of technical documentation related to the project, such as document programming problems and resolutions for future reference.
Gaining exposure in end-to-end development of software products from requirement analysis to system study and designing.
Tested Web page presentation manually for different browser compatibility.
Attended meetings to discuss on status of defects and projects.
Interacted with developers regarding priority of bugs and update the status of bugs once they are fixed.
Executed test cases before and after bug fixes for each build.
Environment: Java, J2EE, SQL, DB2, MS Project, MS Visio, Web Logic, Sybase, Windows 2000, UNIX.

Education

Dec 2016

Masters: Computer Information SystemsBellevue UniversityComputer Information Systems 3.7

May 2010

B.E: Computers Science and EngineeringAnna University － ChennaiIndiaComputers Science and Engineering

Skills

.Net, Agile, approach, automation, banking, Billing, Business Process, C, C++, clarify, client & server, competitive, credit, Client, customer care, Database, Delivery, designing, documentation, DOS, Downstream, special events, XML, financial, focus, Forms, Functional, HP, HTML, DB2, insurance, internet services, Internet Technologies, investments, J2EE, Java, JavaScript, Linux, Logging, Mac OS, Meetings, access, MS Excel, Excel, MS Office, MS-PowerPoint, MS Project, Windows 2000, 2000, Windows 95, 98, 95/98, NT, Windows XP, MS-Word, MS-DOS, MTS, natural gas, network, oil, Operating Systems, Oracle 8i, Pricing, producer, programming, progress, QTP 9.0, Quality, Quality Management, QA, radio, reporting, Requirement, Research, Sales, San, SAP, SAP SD, SDLC, Shell, scripts, software development, Specification, MS-SQL Server, SQL, SQL Server, strategy, Sybase, tax, user training, user manuals, technical documentation, telecommunication, phone, TV, Test Director, UNIX, Upgrade, Upstream, user interface, Validation, VBScript, VB Script, View, Visio, website, Web page, Web Logic, workflow, Written

Resume Overview

Companies Worked For:

Sprint Nextel
MTS UPGRADE FOR SHELL

School Attended

Bellevue University
Anna University

Job Titles Held:

QA Analyst
QA Tester
SAP Testing Analyst

Degrees

Masters : Computer Information Systems
B.E : Computers Science and Engineering

QA Analyst Resume Example

Resume Score: 90%

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