Pss Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Professional clerical which continually maintains positive attitude while interacting with demanding clients. Primary point of contact for both in-house and external phone and website queries.

  • Professional demeanor
  • Customer/Client relations
  • Shorthand writing
  • Multi-Line Telephone Systems
  • Correspondence Distribution
  • Memorization and Recall
  • Scheduling
  • Human resources processes
  • Placement skills
  • Recruitment
  • Training development
  • File and records management
  • Wages and salary
  • Relationship development
  • MS Office
  • Security awareness
  • Travel planning
  • Documentation and reporting
  • Customer and Client Relations
  • Conflict Resolution
  • Telephone skills
  • Verbal and written communication
  • Interviewing abilities
  • Benefits and compensation
  • Pre-Employment Screening
  • Training and mentoring
  • Candidate Sourcing
  • Contract Negotiation
  • Supervision
  • Problem resolution
Work History
02/2020 to Current
PSS Cleveland Clinic Rootstown, OH,
  • Worked with different disciplines to provide cohesive care to patients.
  • Managed support services and fostered communication among social workers, hospital staff and patients.
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Helped patients receive appropriate, high-quality care with reasonable results.
07/2019 to 01/2020
Receptionist Harsch Investment Corp La Quinta, CA,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Collected, sorted, distributed and sent mail and packages.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Resolved customer problems
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Kept reception area clean and neat to give visitors positive first impression.
06/2017 to 06/2019
Medical Assistant Dana-Farber Cancer Institute Weymouth, MA,
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
03/2013 to 05/2017
Staffing Consultant Eversource Norwalk, CT,
  • Collaborated with human resources professionals to determine target candidates.
  • Selected, recruited and interviewed applicants.
  • Verified documents, submitted paperwork and managed onboarding process.
  • Communicated with candidates on assignment via telephone and email.
  • Scheduled and conducted as many as 30-40 interviews each week.
  • Wrote customized job postings based on company requirements and target candidate demographics.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Went and met with employers to discuss staffing needs
  • Would attend after hours to meet and discuss possible job opportunities
  • Cold calls at least 100 per week
  • Attended conferences to learn how to better assist our clients and associates.

Expected in
High School Diploma:
Brenham High School - Brenham, TX

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Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Brenham High School
Job Titles Held:
  • PSS
  • Receptionist
  • Medical Assistant
  • Staffing Consultant
  • High School Diploma

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