Project Coordinator Enterprise Architecture Contractor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Profile

A detail oriented Project Coordinator with a go-getter attitude and progressive experience supporting day to day business activities with strong organizational skills and time management. Extensive experience in administrative and clerical duties which include and not limited to meeting coordination and documenting meeting minutes, business coordination and reporting. A great attention to details, a self-starter, fast learner and committed to completing project tasks on time, ability to pick up new tools quickly. A proven track record of working closely with stakeholders ,senior managers and directors for assessing processes, and identifying areas for improvement.

Career Objective

Seeking an opportunity that allows me to learn more tracking tools and new software products to grow professionally and take steps into project management while being able to utilize my skills for the benefit of the organization with the best use of my Multi-tasking, dedication and determination.

Professional Experience
Project Coordinator - Enterprise Architecture (Contractor), 09/2012 to 08/2013
Discover Financial ServicesCity, STATE,
  • Coordination of the administrative processes for BT Enterprise Architecture governance tools, Working with stakeholders on submitted requests, ensuring all necessary tracking systems are updated accordingly.
  • Closely monitored the inbound team email box for any inquires or new submissions.
  • Routed requests to the appropriate technical resources and worked with the department and the requesting teams to prepare requests for discussion at the weekly meetings.
  • Entered submissions into the governance tools , documented issues raised in weekly meeting, followed up with requesters to ensure answers are provided and updated in the tracking tools
  • Maintained an excellent working relationship with all stakeholders and business users.
  • Tracked and updated requests and projects in various systems and making sure they are following the work flow process for successful completion of the process.
  • Coordination of the weekly meeting (Preparing weekly meeting agenda - sending invites to attendees - documenting meeting notes key issues and action items discussed - follow up on any open issues related to the requests and projects discussed).
  • Communicated with board members and delegates for requests awaiting for their approval.
  • Discovered software products in use, applications, Standards with life cycle information and maintaining them up to date.
Project Coordinator and Administrator - Information Technology, 11/2006 to 06/2012
Commercial International Bank (CIB)City, STATE,
  • Worked closely with fellow business analysts to understand and document business requirements and translating them into functional requirements.
  • Kept a log of all user requirement requests and documents and updated them as needed.
  • Prepared a weekly progress report for all the opened URD's (User Requirement Document) for upcoming weekly meetings.
  • Scheduled meetings between business users and developers to discuss open URD issues and concerns.
  • Making sure that the target delivery dates were being met by the development team.
  • Provided status updates to business users on development delivery dates and delays.
  • Scheduled meetings between business users and developers to discuss open URD issues and concerns Provided status updates to business users on development delivery dates and delays.
  • Provided training and assistance to end-users.
  • Developed and signed SLA with business units to set and maintain high level of the IT performance standard.
  • Was responsible for the department KP I’s where a daily report was sent from every team in the IT department consolidate and monitor the change in performance and present the report at the end of the month to the Director of IT department.
  • Maintained the IT Department organizational chart, worked closely with the Human Resources Department by preparing and updating all department job descriptions.
  • Assisted in generating reports used for the department's annual budget meeting.
  • Was assigned to a special project team as a project assistant in which my daily assignment was tracking the customer's requests and keeping the Logs up to date.
  • Documented meeting minutes and coordinated meeting calenders.
  • Completed any necessary filling for the received requests.
Corporate Specialist - Corporate Banking Group, 11/2004 to 11/2006
Commercial International Bank CIBCity, STATE,
  • Assisted the household and construction team in handling, managing and coordinating the customer relationships and requirements within the various departments of the bank.
  • Assisted the supervising officer in the daily management of the Accounts through the following:Checking the daily balance of all clients and recommending the appropriate transfers/bookings to cover overdraft balances.
  • Issued a weekly report of the customer's positions and checking the utilization of the lines with the set limits.
  • Issued a biweekly documentation report clarifying status of documents and taking action with respect to the completion of the required documents in liaise with the Asset Protection Department(Promissory Notes, corporate guarantee's extension, loan agreement).
  • Issued a monthly loan loss report segregated by risk rating.
  • Issued a quarterly performance evaluation reports including profitability with the assistance of the credit analyst.
  • Communicated with all banks departments to ensure the implementation of the clients requirements based on the approved facilities/services.
  • Responded to the credit customer calls and inquiries about balances, transfers, L/Gs, L/Cs, issuance.
  • Assisted the customers in accomplishing and fulfilling their instructions to the different departments of the bank.
  • Established a pleasant relationship with all the clients to reflect a good service for the bank.
  • Comprehensively understood the customers’ facilities, limits, documentation and supports pertaining to each credit line and how to operate the facilities (bookings/payoff/past due) and/or customers credit balances to ensure managing the accounts in line with the client's instructions and best cash management.
  • Performed other routine clerical tasks as assigned by direct superiors and for other departments as needed.
  • Documented simple memos requiring renewals of approvals/special pricing ...etc.
  • Followed up on obtaining approvals from the respective departments on memos and reviews.
Telemarketing Agent, 09/2004 to 11/2004
Am-echo TechnologyCity, STATE,
  • Daily eight hours of cold calling to decision-makers provided by the company by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Obtained and documented customer information such as name, address, and payment method, when executing orders.
  • Escalated warm leads to a supervisor for deferred close.
  • Maintained operations by following policies and procedures.
  • Contributed to team effort by accomplishing related results as needed.
Project Coordination Skills
  • Highly organized with strong analytical skills
  • Ability to work well under pressure and with time demands and in a fast pace
  • Multitasking
  • Strong follow up skills
  • Perfectionist
  • Eager to learn new tools and software that will add to my skills and experience
  • Focusing on getting the job done
  • Challenge driven , always looking for new challenges
  • Work Independently with minimum supervision.
  • Strong attention to detail /thorough checking , with a commitment to high quality work
  • Proactive with the ability to work independently
  • Strong interpersonal and communication skills with an ability to interact with executive level external and internal Business users.
  • Aptitude for learning quickly
  • Ability to Analyze data and do research
  • Ability to efficiently communicate with architects and team members as needed.
  • Ability to regularly route data to team members to achieve department goals.
  • Familiar with working within established process to provide uniform deliverable and performance.
  • Ability to effectively manage multiple assignments simultaneously and prioritize accordingly.
  • Ability to establish communication and report with key stakeholders.
  • Have an enthusiastic and an ‘can do’ approach

General Skills and Qualifications

Core Competencies: Meeting Coordination,Project Coordination,Time Management,Reporting ,Team Player ,Interpersonal Skills, Customer Service ,Strong Communicator.

Administrative Skills: Microsoft Office Suite: Word, Excel, Power Point, Outlook, Ms project, Visio.

Lotus Notes email and calender.

Bachelor Degree of Computer Science: Computer Science, Expected in May 2004
Modern Academy in Maadi - Cairo,

GPA: 3.5

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Resume Overview

School Attended
  • Modern Academy in Maadi
Job Titles Held:
  • Project Coordinator - Enterprise Architecture (Contractor)
  • Project Coordinator and Administrator - Information Technology
  • Corporate Specialist - Corporate Banking Group
  • Telemarketing Agent
  • Bachelor Degree of Computer Science