Programmer Analyst/Help Desk03/2016 to CurrentCompany NameCity, State
HEAT Ticketing Software, Imaging, Active Directory, McAfee Encryption, Cisco AnyConnect VPN, Check Point Security, Enterprise Single Sign On.
Programmer Analyst/Help Desk for Social Security Administration.
Responsible for providing programming and technical support to Division research, data collection, and survey projects.
Overall responsibility for building and analyzing complex data files and providing leadership in the development of survey support systems.
Proficient in several high-level programming languages and serves as a key resource in solving complex technical problems.
Geographic Enterprise Solutions Associate11/2015 to 03/2016Company NameCity, State
Vulcan Technologies, RF technology.
Geographic Enterprise Solutions associate responsible for picking, packing, and loading Frito-Lay products
for 80,000 sq.
distribution center completed in September 2015.
Loss Prevention Associate06/2011 to 11/2015Company NameCity, State
Microsoft Office 2010/MS Access /Windows 7, RF technology, WMS systems and five department databases.
Loss Prevention associate for 1.2 million sq.
e-commerce distribution center supporting direct to consumer volume for kohls.com representing $1.3 billion dollars in 2013.
Responsibilities include physical security, gatehouse operations, policy and procedure violation reporting, quality audit compliance, documentation and internal theft investigations.
Developed gatehouse operations training manual and facilitated training of staff.
Participated in cross-functional UAT testing for Inbound transit database; exposed vulnerabilities and provided recommendations resulting in company cost savings and prevented risk to peak season processing which represents 75% of annual e-commerce sales.
Turret Truck Operator10/2010 to 06/2011Company NameCity, State
Applications used: RF technology, WMS system.
Turret Truck Operator for 600,000 sq.
Responsibilities included system directed picking and location storage for heavy furniture merchandise.
Facilitated training of turret truck operation staff.
MH1 Warehouse Specialist06/2004 to 03/2009Company NameCity, State
Responsibilities included safe loading and unloading of merchandise, cross-training associates on equipment and order selection and activities supporting accurate inventory management.
End user testing of the OPTUM voice recognition picking system.
Facilitated training of associates resulting in 100% increased building productivity.
Member of safety committee for two years.
Multiple Associate of the Month recognition awards.
Master of Sciences: CyberSecurity03/2014Florida Institute of TechnologyCity, StateCyberSecurity
Key Courses: Computer and Information Security, Enterprise Information Security, Host and Application Security, Secure Operating Systems, Secure data communication and networks and Secure Web services.
Bachelor of Sciences: Information Technology Information Systems Security02/2012University of PhoenixCity, StateInformation Technology Information Systems Security
Associate of Science: Information Technology02/2009University of PhoenixCity, StateInformation Technology Key Courses: Management of Information systems, Managing the Database environment, Advanced desktop databases, Structured Query Language (SQL).
Key accomplishment: Fulfilled schooling requirements while simultaneously working full-time.
Active Directory, Analyst, Cisco, com, interpersonal, Encryption, Customer Service, DATA ANALYSIS, data collection, data-mining, Databases, Database, documentation, E-commerce, focus, functional, Help Desk, HTML, Imaging, Information Security, Information systems, inventory management, Java, leadership, Team Leadership, LINUX, Loss Prevention, Managing, McAfee, MS Access, Microsoft Office, MS Office, MS Project, Windows 7, Windows XP, Enterprise, networks, Operating Systems, peak, problem-solving skills, Programmer, programming, quality, Quality Assurance, Relational Databases, reporting, Research, risk assessment, safety, sales, SQL, Structured Query Language, Systems analysis, technical support, user training, trouble-shooting, UNIX, VPN, Visio, Vista, Visual Basic
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Florida Institute of Technology
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Job Titles Held:
Programmer Analyst/Help Desk
Geographic Enterprise Solutions Associate
Loss Prevention Associate
Turret Truck Operator
MH1 Warehouse Specialist
Master of Sciences : CyberSecurity 03/2014 Key Courses: Computer and Information Security, Enterprise Information Security, Host and Application Security, Secure Operating Systems, Secure data communication and networks and Secure Web services. Bachelor of Sciences : Information Technology Information Systems Security 02/2012 Associate of Science : Information Technology 02/2009
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