program specialist resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

I am someone who is a Compassionate, Hardworking, and strong attention to detail Program Specialist who is highly motivated to not only be my most authentic self but also make an impact while working closely with hiring managers and suppliers to not only fill the roles I am assigned to but also continue helping those who are seeking employment.

  • Skill building
  • Group and individual instruction
  • Performance assessments
  • Staff development expertise
  • Self-motivated
  • Human resources understanding
  • Program coordination
  • Patient relationship management
04/2022 to Current
Program Specialist City Of Santa Maria Santa Maria, CA,

Responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, on boarding, worker assignment management, time and expense management, off boarding and reportingAssist client managers during all stages of the contract labor acquisition process including requisition intake, sourcing, and candidate shortlisting and interviewing● ● Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting req intake session with hiring managers in order to gather detailed job descriptions to distribute to supply baseUtilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response

  • Kept records organized and current with daily attention to updates and maintenance needs.
  • Facilitated smooth communication between team members, project directors and customers.
  • Partnered with program management on recommendations, process improvements and corrective action plans.
  • Uncovered issues to determine solutions and assist program participants.

Maintain and update monthly activity and performance reportsAssist with worker assignment management (cost center changes, extension of contract assignments etc.)Coach, manage and oversee performance of participating staffing suppliers

08/2021 to 03/2022
Talent Acquisition Specialist Corvel White Marsh, MD,

Recruit for Future Positions

  • Collaborated with recruitment and HR professional to achieve hiring goals.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Consulted with hiring managers to further understand business requirements and inform pipeline development.
  • Built talent pipeline according to core company values and role requirements.
  • Used social media as recruitment tool by posting content and responding to inquiries or comments.
  • Applied market knowledge and sourcing skills to engage with active and non-active applicants.
  • Conducted exit interviews and new hire follow-ups to provide feedback to management.
  • Posted positions on job boards, media and alternate sourcing channels to attract diverse talent pool.
  • Utilized creative sourcing strategies and recruitment branding to identify, engage and attract top talent.
  • Built and maintained network of potential candidates through market research and relationship management.
  • Conducted interviews to assist management in selecting most qualified candidates.
  • Planned and executed recruitment events to bring in area candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.

● Experienced in high volume activities

● Experienced in problem solving and follow up skills

● Develop effective recruiting plans and strategies.

● Communicate with management to identify recruiting and job position needs

● Sourcing and attracting candidates through databases and social media

● Conducting Interviews and filtering candidates for open positions.

● Meet Hiring Goals and Expectations Weekly

12/2020 to 06/2021
AR Specialist Truteam Milford, MA,
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
  • Interfaced with customers to bring accounts current with suitable repayment plans.
  • Prepared and submitted accounting documents and reports for review, authorization and processing.
  • Processed new customer forms to set up accounts in system.
  • Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
  • Generated reports to offer exposure and risk guidance to functional counterparts and facilitate audits.
  • Maintained accounting records by performing routine calculating, posting and verifying duties.
  • Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Activated contracts and set up installment billing plan to generate on-time payments.
  • Improved billing and month-end reporting processes.
  • Handled wide range of special inquiries and certificates from customers, partners and government agencies.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
06/2016 to 10/2020
Cashier Team Lead Northern Tool + Equipment Metairie, LA,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Answered customer questions and provided store information.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
Education and Training
Expected in 08/2023 to to
Bachelors Degree: Human Resources Development
Oakland University - Rochester, MI

I plan to continuing to work full time and go to school full time as all my schooling is online and does not interfere with my work schedule

Native/ Bilingual
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • Oakland University

Job Titles Held:

  • Program Specialist
  • Talent Acquisition Specialist
  • AR Specialist
  • Cashier Team Lead


  • Bachelors Degree

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