program analyst gs 0343 13 2 resume example

· Performs a wide variety of high-visibility special projects within Management, Technology and Finance (MTF), and is responsible for the development and execution of the planning and operational procedures associated with the special projects assigned.

· Supports and advises senior leaders in the development of policies, plans, and program objectives that support the goals of the agency and mission.

· Administrator of the Task Management Tool automated tracking system for incoming and outgoing actions and to monitor their location as they process through the Agency.

· Approver and Administrator for the ARCHIBUS conference room reservation requests.

· Gather, compile and input responses from process owners into the weekly report for senior leadership review.

· Reviews tasks to determine what information and data will be required to complete the task; compiles and analyzes data requirements necessary to satisfy objectives.

· Lead the development of memoranda, handbooks, instructions, and other guidance and technical assistance materials.

· Effectively represent agency priorities and policy and providing technical assistance for internal and external stakeholders through meetings and discussions, webinars, and conference calls.

· Subject Matter Expert on the Agency’s Diversity and Inclusion Program.

· Analyzes inconsistencies or problems in applications of policies and implementation of programs and initiatives for management.

· Conducts evaluations and reviews procedures for Agency diversity and inclusion program.

· Resolves operating problems within and outside the organization.

· Evaluates the need for requirements in the coordination of responses within the organization or with external stakeholders and ensures coordination occurs.

· Coordinates with process owners to ensure accuracy of Program and preparation of all final corresponding communications.

· Establishes suspense and keeps track of Agency-wide actions and requests, coordinating and disseminating input.

· Assists MTF Deputy Chief Operating Officer and Chief Staff Officer to develop strategies and recommendations determined to increase the efficiency, engagement and to improve the productivity of the MTF.

· Drafted the of Special Observance Guidance to implement necessary program operations and modifications to include, analyzing current policy changes in the area of the Special Emphasis Program design, program effectiveness, and program integrity.

Special Project

· Designed and developed the “Welcome to Braddock Place – Pocket Guide” used to help all National Office employees orient to the new office space.

· Served as the Diversity Program Manager and Program Analyst for ODI and advisor to FNS senior leaders regarding the Diversity and Inclusion Action Plan and (D&I) Strategic approach by implementing and managing the D&I Program for the Agency.

· Spearheaded the Agency-wide D&I Program by providing leadership and guidance to build an inclusive workplace that values diversity and individual differences.

· Assisted in developing and implementing the Agency’s multi-year D&I Strategic Plan that included goals and objectives that align with Agency priorities and utilizes diversity and inclusion principles as a strategy to increase employee engagement and maximize productivity at all levels.

· Managed the daily operations for ODI, and clearly set expectations by establishing major milestones that contribute towards D&I goals and objectives.

· Proactively implemented new business practices through the D&I Standard Operating Procedures that increased productivity and the effectiveness of the D&I program.

· Compiled and analyzed D&I survey data to identify trends, areas of potential concern and propose actions to address program or policy issues.

· Developed and maintained partnerships with fellow D&I practitioners and strengthened affiliations with internal and external partners including affinity groups and community organizations.

· Coordinated ODI efforts to complete monthly and yearly Agency and Department level reports.

· Participated in monthly meetings to brief senior leaders and provided updates on D&I initiatives.

· Agency subject matter expert regarding D&I and responds to inquiries from employees and outside stakeholders.

· Prepared briefings, memoranda, talking points and reports on policy areas or issues including presentations to senior officials.

· Served as Contracting Officer’s Representative for contracts required to carry out the Program mission and activities.

· Led and planned monthly HQ and D&I Team member meetings from defining the scope to project completion leveraging strength in diversity and foster innovation to more than 25 team members.

· Trained D&I Special Emphasis Program Managers (SEPMs) regarding all D&I matters.

· Provided leadership and guidance to more than 40 employees across Programs and Offices nationwide to collaborate and join forces to accomplish the flagship Multicultural D&I event for the year.

· Managed the procurement requests for the Office of Diversity and Inclusion and Agency-wide D&I initiatives.

· Led kick-off meetings with Special Emphasis Program (SEP) planning teams clearly communicating the roles, responsibilities and expectations.

· Recruited SEPMs to enhance existing D&I efforts and propel team performance.

· Led the implementation and management of the Federal Relay Conferencing Captioning service for the D&I program.

· Interpreted policy and procedures and provided guidance and advice to planning teams, regional SEPMs and senior leadership.

· Communicated regularly and effectively with various FNS employees and stakeholders to ensure D&I goals and objectives are met.

· Performed process reviews throughout the fiscal year to ensure compliance and identify continuous process improvements to the D&I program.

· Served as a liaison with fellow D&I practitioners throughout the Federal government to share best practices.

· Established and maintained standard operating procedures, briefing papers, documentation, and tracking mechanisms to ensure deliverables are on time and/or completed within the required D&I timeframes.

Special Projects

· Agency Chair for the FNS 2018 Feds Feeds Families Food (FFF) Drive:

o Provided leadership, encouragement and oversight of the food drive campaign for FNS.

o Ensured all food and activities were accurately reported to the USDA Chair within the prescribed timeframes.

o Stored and arranged for transportation of the Agency’s food contributions.

o Communicated weekly with the Chief Human Capital Officer (CHCO) with the collection of donations and developed a weekly report for submission to the CHCO.

o Participated in weekly calls to discuss best practices in order to incorporate efficiencies.

· Served as Combined Federal Campaign Keyworker:

o Developed reports and briefed leadership on the Campaign’s progress to date and milestones.

o Coordinated and provided direction for several Campaign Agency-wide events.

o Participated in meetings with the Department to discuss program operations.