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Program Analyst Resume Example

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PROGRAM ANALYST
Summary

Proven record in the development and execution of administrative, pay, personnel and manpower programs and processes for military and civilian employees in a fast-paced, operational environment. Excelled at every organization during career with key duties as USAACE, Program Analyst, USAFRICOM Staff Coordinator, Senior Business Analyst for Booz Allen Hamilton with Navy Personnel Command, Military Personnel Director, and Customer Service Desk Vaihingen.

Skills
  • High level of knowledge and experience with Forth Estate Manpower Tracking System (FMTS)
  • Master of military command structure, missions, programs and organizational relationships.
  • Effective communicator both oral and written
  • Proven ability to analyze programs and make recommendations for change
Experience
Program AnalystAug 2020 to Current
Booz Allen Hamilton Inc. - Pearl Harbor-Hickam , HI

Serves as a Civilian Strength Management Specialist within the USAACE G-1/4 performing analytical and evaluative work in support of hiring processes, awards, workforce goal analysis, training, policies, plans and procedures of USAACE for over 1,100 authorized civilian billets. Performs strength management, reviewing and maintaining Human Resource information, system data base management, internal control review, personnel accountability, and position description assessments. Researches information, makes recommendations, initiates, processes, and administers various programs for USAACE. Maintains the USAACE civilian personnel strength databases, gain/loss reports, on-board manning lists, status of hiring actions, awards, performance evaluation reports and monthly Army Unit Status Report. Maintains data base of command authorized over-hires and civilian instructor pilots. Participates in complicated and comprehensive analytical studies of structures, proposed reorganizations and/or realignment of USAACE functions. Implements appropriate actions involving required recruitment justification, developing/identifying criteria required, employment vacancies, appraisals and awards, hiring practices, etc. Tracks authorized and assigned workforce while keeping management informed of workforce authorization versus on-board issues. Assists and advises management on realignment of personnel. Participates in studies to analyze, forecast and establish civilian personnel requirements. Evaluates proposals and makes recommendations in consideration of mission needs, job requirements, workload and supervisory responsibilities. Studies are complicated by the need to consider and evaluate the impact of changes in regulatory and legislative requirements, long-range program goals, mission requirements, etc. Advises management on civilian manpower strength actions and issues. Ensures civilian personnel requirements are appropriate for the proposed structure and advises the G-1 accordingly.

Staff CoordinatorFeb 2015 to Jul 2020
Consulate Health Care - Ashland , VA

Serves as a key advisor to leadership on all aspects of military and civilian personnel and manpower. Formulates internal policies, develops programs, plans and procedures to meet directorate needs. Ensures leadership/management is abreast of regulatory requirements, policies and program changes assuring full understanding and support of the manpower program. Interprets regulations, directives and Command policy statements and explains their effect and impact on the directorate. Responsible for providing or obtaining a variety of management services essential to the direction and efficient operation of the organization. Assists division managers responsible for the administrative oversight of their organizations by performing key work in several vital functions and/or services such as management analysis, reports management, and human resource management. Participates with management to address issues, resolve problems, and provide recommendations for correcting or improving the organization's overall management. Manages/coordinates J3 Directorate Human Resources (HR) processes with Resources Directorate. Provides analysis of short and long term manpower requirements for the Directorate. Submits personnel authorizations and requisitions. Develops and monitors strength reports to facilitate management of all aspects of strength management. Manages Directorate Reserve programs. Manages, track and utilize various Military and Civilian database systems , such as Task Management Tool (TMT), Joint Table Distribution (JTD), Joint Table Mobilization Distribution (JTMD) to complete assigned tasks. Managed the implementation of a database to track training, evaluations, sponsorship and correspondence. Applies high level of knowledge and experience with Forth Estate Manpower Tracking System (FMTS) to ensure organization's manpower needs are both identified and sourced appropriately.

Senior ConsultantOct 2014 to Feb 2015
Tetra Tech, Inc. - Madison , WI

Assigned as a Sr. Business Analyst with the Human Capital Capability team where we assisted the U.S. Navy in efforts to standardize all functions of the entire Pay and Personnel Management (PPM) program for the U.S. Navy. As the Metrics team lead, establish metric and analysis for all programs and activities to better manage and assess efficiency, effectiveness, timeliness, accuracy, and compliance with regulatory procedures. Analyzed evaluative projects impacting military pay, travel or fiscal programs throughout the organization. Recommend required changes to management to assure proper accomplishments of program goals or objectives. Gathered information pertinent to the quality and effectiveness of all military pay and personnel services. Providing advisory services to operating officials regarding these services. Evaluated policies/procedures to improve efficiency of travel policy and allowances. Advised management and senior level officials on varied travel, performance, production or personnel issues. Routinely collaborated with internal and external stakeholders to efficiently identify new opportunities to leverage technology that will improve quality, timeliness, and/or efficiency and made recommendations regarding activation and de-activation of certain metrics in response to customer needs. Conducted research projects to assess the effectiveness of the future processes in relationships to PASS operations. Forecasted program requirements to prepare reports for senior level presentations or briefings. Communicated information to management for effective evaluation of program operations and milestones. Analyzed and evaluated on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives related to the PPM program. Worked with stakeholders, focus groups, and end-users to analyze, evaluate, and develop technical solutions and prototypes to identify problem areas, discrepancies and trends and advised management on conclusions drawn from data analysis.

Military Personnel DirectorJun 2009 to Aug 2014
U. S. Navy - City , STATE

Responsible for all operations servicing over 1,500 personnel and their family members from over 190 commands in 10 countries. Responsible for all facets of travel, pay and personnel processing in the region. Provided oversight and facilitates administrative requirements, interpretations of reports, instructions, notices and all other correspondence as required. Developed and provides guidance, training, monitoring and evaluation of Navy Pay and Personnel services to service members and their families. Ensured the command provided timely, consistent, effective and efficient Pay, Personnel and Passenger Transportation services and support to sustain and improve current and future readiness and mission execution. Established, revised, and reviewed policies, procedures, mission objectives, and organization design for CSD Vaihingen staff, as necessary, to eliminate work problems or barriers to mission accomplishment. Promoted team building, implementing quality improvements, or in response to concerns with regulatory compliance and/or customer requirements. Ensured that the office complied with legal and regulatory requirements and met Navy needs. Directly monitored subordinate work performance to ensure requirements were met and work was completed properly and on time. Established performance work plans for subordinates and reviews objectives. Provided technical and executive decisions in all areas of functional responsibility of the CSD.

Education and Training
High School DiplomaJun 1990Adams City High School - City
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Resume Overview

School Attended

  • Adams City High School

Job Titles Held:

  • Program Analyst
  • Staff Coordinator
  • Senior Consultant
  • Military Personnel Director

Degrees

  • High School Diploma Jun 1990

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