Program Analyst Resume Example

Serves as a key advisor to leadership on all aspects of military and civilian personnel and manpower. Formulates internal policies, develops programs, plans and procedures to meet directorate needs. Ensures leadership/management is abreast of regulatory requirements, policies and program changes assuring full understanding and support of the manpower program. Interprets regulations, directives and Command policy statements and explains their effect and impact on the directorate. Responsible for providing or obtaining a variety of management services essential to the direction and efficient operation of the organization. Assists division managers responsible for the administrative oversight of their organizations by performing key work in several vital functions and/or services such as management analysis, reports management, and human resource management. Participates with management to address issues, resolve problems, and provide recommendations for correcting or improving the organization's overall management. Manages/coordinates J3 Directorate Human Resources (HR) processes with Resources Directorate. Provides analysis of short and long term manpower requirements for the Directorate. Submits personnel authorizations and requisitions. Develops and monitors strength reports to facilitate management of all aspects of strength management. Manages Directorate Reserve programs. Manages, track and utilize various Military and Civilian database systems , such as Task Management Tool (TMT), Joint Table Distribution (JTD), Joint Table Mobilization Distribution (JTMD) to complete assigned tasks. Managed the implementation of a database to track training, evaluations, sponsorship and correspondence. Applies high level of knowledge and experience with Forth Estate Manpower Tracking System (FMTS) to ensure organization's manpower needs are both identified and sourced appropriately.

Assigned as a Sr. Business Analyst with the Human Capital Capability team where we assisted the U.S. Navy in efforts to standardize all functions of the entire Pay and Personnel Management (PPM) program for the U.S. Navy. As the Metrics team lead, establish metric and analysis for all programs and activities to better manage and assess efficiency, effectiveness, timeliness, accuracy, and compliance with regulatory procedures. Analyzed evaluative projects impacting military pay, travel or fiscal programs throughout the organization. Recommend required changes to management to assure proper accomplishments of program goals or objectives. Gathered information pertinent to the quality and effectiveness of all military pay and personnel services. Providing advisory services to operating officials regarding these services. Evaluated policies/procedures to improve efficiency of travel policy and allowances. Advised management and senior level officials on varied travel, performance, production or personnel issues. Routinely collaborated with internal and external stakeholders to efficiently identify new opportunities to leverage technology that will improve quality, timeliness, and/or efficiency and made recommendations regarding activation and de-activation of certain metrics in response to customer needs. Conducted research projects to assess the effectiveness of the future processes in relationships to PASS operations. Forecasted program requirements to prepare reports for senior level presentations or briefings. Communicated information to management for effective evaluation of program operations and milestones. Analyzed and evaluated on a quantitative or qualitative basis, the effectiveness of programs or operations in meeting established goals and objectives related to the PPM program. Worked with stakeholders, focus groups, and end-users to analyze, evaluate, and develop technical solutions and prototypes to identify problem areas, discrepancies and trends and advised management on conclusions drawn from data analysis.

Responsible for all operations servicing over 1,500 personnel and their family members from over 190 commands in 10 countries. Responsible for all facets of travel, pay and personnel processing in the region. Provided oversight and facilitates administrative requirements, interpretations of reports, instructions, notices and all other correspondence as required. Developed and provides guidance, training, monitoring and evaluation of Navy Pay and Personnel services to service members and their families. Ensured the command provided timely, consistent, effective and efficient Pay, Personnel and Passenger Transportation services and support to sustain and improve current and future readiness and mission execution. Established, revised, and reviewed policies, procedures, mission objectives, and organization design for CSD Vaihingen staff, as necessary, to eliminate work problems or barriers to mission accomplishment. Promoted team building, implementing quality improvements, or in response to concerns with regulatory compliance and/or customer requirements. Ensured that the office complied with legal and regulatory requirements and met Navy needs. Directly monitored subordinate work performance to ensure requirements were met and work was completed properly and on time. Established performance work plans for subordinates and reviews objectives. Provided technical and executive decisions in all areas of functional responsibility of the CSD.