Management Analyst, 03/2009
to 03/2011
Company Name – City,
State
Duties, Accomplishments and Related Skills: Served a two year rotational assignment as a Certified Lean Six Sigma (LSS) Black Belt (BB) with proficiency in identifying operational deficiencies and implementing sustainable system/process improvements
• Supported CPI initiatives to educate and lead team members to focus on current and future processes, identify measurable data, conduct in depth analysis, draw conclusions of and make recommendations to correct problems
• Led teams of subject matter experts through data collection and root cause analysis to isolate problems areas
• Developed alternate meeting techniques to assist completing deliverables, overcome scheduling challenges and avoiding project stall
• Assist with organizational strategic planning, data collection and analysis, prepare, plan and execute deliverables to help guide leadership to work toward Commanders goals
• Projects Included:
o Streamlined the Furniture Procurement Process through conducting focus groups and forums to build solutions. I successfully facilitated a two day event measuring and analyzing data, and prioritized recommended solutions resulting in the development and implementation of a web based tool tracking end-to-end furniture procurement
o The Infrastructure Business Process project focused on Facilities Management work performed by shadow staff across competencies and business units. Facilitated several offsite events for data analysis and prioritization, and to evaluate, select and optimize the best solutions to redefine roles and responsibilities. Results included the development of standard work requirements eliminating inefficiencies, variation and duplication of efforts in Facility Management practices and processes
o Refine and Standardize the Reasonable Accommodation Process focused on reducing the cycle time by 20 percent. Successfully led a national team of SMEs develop dynamic tools, materials, and SOPs that will improve the productivity and quality of work life for individuals with disabilities
• Mentor two Green Belts
o Provided face-to-face interaction to successfully execute required tools, team dynamics, and work through issues or concerns
o Guided a national level-3 department head Green Belt through completion of a previously initiated project generating required deliverables and supporting documentation to complete this project
Equal Employment Opportunity Specialist/Affirmative Employment Program Manager, 03/2001
to 03/2011
Company Name – City,
State
Duties, Accomplishments and Related Skills: • As a technical expert I counseled aggrieved individuals in accordance with Civil Rights Act of 1964 and all other laws governing discrimination in the workplace
• Conducted fact based interviews with pertinent parties to assist with reaching resolution
• Developed and conducted training to new employees and managers and interview panel member training for Equal Employment Opportunity (EEO) representatives
• As Team Leader I mentored four full time counselors and two collateral duty counselors provided on the job training and technical guidance on all aspects of EEO counseling
• From April to July 2007 assigned as the Acting Deputy, EEO complaints were timely processed, drafted monthly case updates for leadership and attorney review, and guidance was provided to subordinate employees in all aspects of the EEO program.
As the NAVAIR Center of Excellence and Program Manager for Individuals with Disabilities and Reasonable Accommodations
• Organized the Individuals with Targeted Disabilities (IWTD)Affinity Team working alongside Senior Leadership to address the Navy\'s 2% underrepresentation of IWTDs in the workplace
• Partnered with local and State Government to raise awareness
• Mentored NAVAIR Sites\' Reasonable Accommodations (RA) Coordinators when processing reasonable accommodations
• Developed and executed training models on the Rehabilitation Act and Americans with Disabilities Act, Disability Etiquette, Hiring Individuals with Disabilities, Do\'s and Dont\'s When Conducting Interviews, and Reasonable Accommodations Process
• Authored the NAVAIR Reasonable Accommodations Handbook and drafted the NAVAIR Individuals with Targeted Disabilities Program Plan for the Department of the Navy Assistant for Administration Workforce Diversity/EEO Human Resources Division
• Briefed the NAVAIR Reasonable Accommodations Program to all Navy participants at the 2008 Department of the Navy Forum
• Launched Community Outreach programs bringing Individuals with Disabilities to the NAVAIR workforce
• Orchestrated the hiring of three sign language interpreters
• Implemented home to work transportation for employees with disabilities residing in the local community