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Program Analyst Resume Example

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Tanisha
Bowier
Professional Summary
Skills
  • Microsoft Office Suite (Word, Access, Excel, Publisher, and PowerPoint), Outlook, Adobe Photoshop & Acrobat Connect Pro meetings, Avaya, UFMS, CISCO Digital Media Manager, ITAS, Concur, WCMS, SharePoint, WebEx, CFORCE, RM Documental, and PeopleSoft
  • Recent Job Training:
  • EClass
  • EDepart
  • FAC-COR Core
  • Administrative, PowerPoint
  • Acrobat, Publisher
  • Adobe Acrobat, Word
  • Adobe Photoshop, Migration
  • Avaya, Monitors
  • Benefits, Newsletter
  • Budgeting, PeopleSoft
  • Budget I, Personnel
  • Budget, Phone system
  • Cisco, Policies
  • CL, Presenting
  • CONFERENCES, Presentations
  • Consultation, Procurement
  • Content, Project leader
  • Contracts, Project Management
  • Data analysis, Project plans
  • Documentation, Qualitative research
  • Drafting, Recruitment
  • Email, Research
  • Special events, Safety
  • Funds, Speeches
  • GATEWAY, Staffing
  • Government, Workshops
  • Instruction, Written
  • IP
  • Leadership
  • MARKET RESEARCH
  • Materials
  • Meetings
  • Access
  • Excel
  • Microsoft Suite
  • Microsoft Office Suite
  • Office
  • Outlook
Education
Master's Degree:Human Resources Development
Bowie State UniversityBowie, MD2010Fundamental of Project Management through the Project Management Institute (PMI)
University of West GeorgiaCarrollton, GABachelor's Degree:Sociology, Communications
Work History
HHS/FDA/CFSAN/OARSA/MTOS- Program Analyst
Laurel, MD06/2010 - Current
  • Provides consultation, guidance, and advising to management and OARSA staff members on rules, regulations related to project activities, contracts, budget, procurement, status, providing definitive analysis of potential problems, targeting potential areas requiring change, and providing overall program guidance in an effort to expedite project completion.
  • Collaborated with contractors and senior leadership throughout the full project lifecycle to develop the OARSA request system a new process to improve operational function and efficiency for OARSA Budget.
  • The Project included drafting, presenting project plans to senior officials and external contractors, budgeting, development, design, testing, implementation phases, and I personally conducted the training for all of OARSA employees.
  • Responsible for providing consultation and guidance to management and OARSA staff members on rules, regulations related to project activities, contracts, budget, procurement, status, providing definitive analysis of potential problems, targeting potential areas requiring change, and providing overall program guidance.
  • Responsible for leading the development and the implementation of the center-wide 2020 SharePoint migration project for OARSA as it relates to improve OARSA operational functions such as operational efficiency for consistency and repeatability of work documents and workflows.
  • Evaluates, plans, and analyze all administrative related functions for The Office of Applied Research and Safety Assessment (OARSA), utilizing comprehensive analytical surveys , interviews, data analysis, as well as year over year comparisons and present findings and recommendations to senior leadership for OARSA programs, policies, and strategies.
  • Serves as a COR and project leader/manager on various projects and contracts for OARSA, developed statements of work, independent government cost estimates , market research, prepared reports, and briefings on the results of the project or contract, interprets, and analyzes quantitative and qualitative research for OARSA.
  • Collaborate in the recruitment and selection of key support personnel.
  • By conducting interview, analyze potential applicant's skills and employment potential, and ultimately provide advice to officials relative to the potential of various applicants.
  • Monitors, tracks, discuss, and reviews OARSA budget to management team ensuring the availability of funds for program actions, training, travel, office supplies, and equipment's.
  • In addition, to discussing the budget I provide written budget reports for management review during meetings and for their records.
  • Managed and trained summer interns on how to track and modify OARSA budget, RM, and other administrative items as it relates to the effectiveness of the office, utilizing Microsoft Suite and other electronical systems.
  • Developed position papers, briefings, speeches, presentations and other communications information to a wide audience.
  • Monitors incoming correspondence and prepare and coordinate responses to sensitive requests.
  • Serves as the OARSA point of contact (POC) for Records Management (RM) and various IT/digital related committees.
  • Developed, implemented, and monitored published contents and program information and assisted with the dissemination on the FDA intranet and internet.
  • Developed layouts, assemble contents, published and distributed OARSA Newsletter Via: OARSA all-hands email, OARSA SharePoint, and OARSA internet.
  • Created and advertised digital content for CISCO Digital Media Board within OARSA Computer Information System.
  • Coordinated OARSA Annual Science day and other special events working with Federal employees and outside vendors.
  • Planed and facilitated on-site Training for OARSA Cisco IP Phone system with outside vendors.
  • Developed and presented a training briefing for Staff members on how to use Adobe Acrobat Connect Pro and Webex online meetings system for distance programs, workshops, meetings, and trainings.
  • Severed as the OARSA CFC Office coordinator from 2011 - 2015: Planned and implemented special events on behalf of OARSA.
Prince George's County Public School- Substitute Teacher
Upper Marlboro, MD03/2009 - 05/2010
  • Facilitated learning for students and presented approved information and subject matter instruction required, according to state guidelines.
  • Utilize instructional materials that was compatible with the school and system-wide curricular goals.
  • Facilitated instructional duties as assigned and/or as needed; adheres to established laws, policies, rules, and regulations.
NISH, National Institute for Severely Handicap- Human Resource Assistant
Vienna, VA06/2009 - 08/2009
  • Summer internship).
  • Processed, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.
  • Explained and interpreted company personnel policies, benefits, and procedures to employees or job applicants.
  • Examined employee files to answer inquiries and provided information for personnel actions.
Comcast- Account Executive / Internet Protocol Rep
Alpharetta, GA12/2007 - 01/2009
  • Analyzed problem area, assigned task to specialized technicians, and documented account resolutions.
  • Trained new and current staff members on various technology updates and systems introduced in the organization.
  • Resolved technical problems and prevent them from escalating to internal partners or external vendors and ensuring closure to problems while meeting or exceeding defined service level expectations.
Additional Information
  • FCL-A-0027 CAN WE TALK: INDUSTRY DAY CONFERENCES FAC 067 VERIFYING OFFER-QUOTE REGISTRATION IN SAM FCL-A-0025 (CL) ABILITYONE FCL-A-0400 ACC CONTRACT DEBRIEFINGS FCL-A-0411 ACC: MARKET RESEARCH FAC 083 BACK TO BASICS: GETTING THE BEST VALUE FAC 086 BACK TO BASICS: IDIQ TASK ORDER EVAL FAC 057 COR REFRESHER OAGS KNOWLEDGE PARTNERSHIP DAY FAC CHANGES/ MODIFICATIONS FOR CORS FAC MANAGEMENT & THE ACQUISITION GATEWAY FAC 100 INTRODUCTION TO THE FEDERAL ACQUISITION REGULATION FAI FAC STATEMENTS OF WORK FAC COST ESTIMATES
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Resume Overview

Companies Worked For:

  • HHS/FDA/CFSAN/OARSA/MTOS
  • Prince George's County Public School
  • NISH, National Institute for Severely Handicap
  • Comcast

School Attended

  • Bowie State University
  • University of West Georgia

Job Titles Held:

  • Program Analyst
  • Substitute Teacher
  • Human Resource Assistant
  • Account Executive / Internet Protocol Rep

Degrees

  • Master's Degree : Human Resources Development
    Fundamental of Project Management through the Project Management Institute (PMI)
    Bachelor's Degree : Sociology, Communications

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