Professional Retail Counter Sakes Resume Example
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PROFESSIONAL RETAIL COUNTER SAKES
Summary
Team-oriented [Type] professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years' experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.
Driven [Job Title] motivated to leverage strong background in [Type] sales and related positions. Develop strategic and successful merchandising strategies to meet and exceed objectives. Demonstrated excellence in [Skill] and [Skill].
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products.
Skills
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Experience
Professional Retail Counter Sakes, Regal Cinemas Corporation, November 2017-March 2021Placerville , CA
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Completed all assigned training to stay updated on important policies and procedures.
- Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Helped customers by answering questions and locating merchandise.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Waitress, Benchmark Senior Living, August 2015-August 2017Newport , RI
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Housekeeping Supervisor, Comfort Inn & Suites, July 2014-July 2015City , STATE
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Managed team of employees, daily progress reports and overall project planning.
- Delegated daily tasks to employees to manage resources and meet deadlines.
- Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Implemented improved training procedures to better develop new personnel.
Education and Training
GEDLake Region High School, , CityStateMarch 2021
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Resume Strength
- Completeness
- Formatting
- Strong summary
Resume Overview
School Attended
- Lake Region High School
Job Titles Held:
- Professional Retail Counter Sakes
- Waitress
- Housekeeping Supervisor
Degrees
- GED
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