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Professional Retail Counter Sakes Resume Example

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PROFESSIONAL RETAIL COUNTER SAKES
Summary

Team-oriented [Type] professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years' experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.

Driven [Job Title] motivated to leverage strong background in [Type] sales and related positions. Develop strategic and successful merchandising strategies to meet and exceed objectives. Demonstrated excellence in [Skill] and [Skill].

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assist with any need. Advanced knowledge of [Type] and [Type] products.

Skills
  • [Type] brand promotions
  • Money Transfer Systems
  • Independent judgement
  • Documentation and recordkeeping
Experience
Professional Retail Counter Sakes, Company Name, November 2017-March 2021City, State
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Helped customers by answering questions and locating merchandise.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Waitress, Company Name, August 2015-August 2017City, State
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Housekeeping Supervisor, Company Name, July 2014-July 2015City, State
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Managed team of employees, daily progress reports and overall project planning.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Implemented improved training procedures to better develop new personnel.
Education and Training
GEDLake Region High School, , CityStateMarch 2021
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Resume Overview

School Attended

  • Lake Region High School

Job Titles Held:

  • Professional Retail Counter Sakes
  • Waitress
  • Housekeeping Supervisor

Degrees

  • GED

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