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Professional Dog Groomer resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Communications
  • Team building
  • Supervision
  • Operational improvement
  • Organization
  • Business operations
  • Inventory management
  • Relationship development
  • Customer service
  • Team management
Education and Training
Norway High School Norway, MI Expected in 05/1995 High School Diploma : - GPA :
Bay De Noc Community College Escanaba, MI Expected in : Veterinarian Assisting - GPA :
Experience
City Of Dallas, Tx - Professional Dog Groomer
Dallas, TX, 03/2002 - Current
  • Identified animal health concerns and discussed problems with owners.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Consulted with clients about desired cuts and styles for individual animals.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Bathed, dried and groomed over [Number] animals each day.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Maintained clean and orderly play yards, kennels and cages.
C&S Wholesale Grocers - Veterinary Assistant
Suffield, CT, 05/1998 - 04/2004
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for [Job title]'s review.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
  • Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
  • Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
  • Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
  • Prepared and reviewed records and consent forms.
  • Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Strategically scheduled patient appointments to maintain workflows.
  • Performed imaging with ultrasound and x-ray and interpreted results.
  • Prepared and labeled medications and informed client of administration techniques.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Organized, labeled and restocked supplies and pet food.
  • Trained and coached [Number] new vet techs.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Collected urine by expression cystocentesis, or catheterization.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Managed clinic operations, including supervising vet techs, scheduling and appointments.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Operated x-ray machines and exposed radiographic films.
  • Completed admission records, including statements made by client concerning patient's problems and history.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Supervised waiting area, mopped floors, [Action] and rearranged magazines to maintain office.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
C&S Wholesale Grocers - Shift Manager
Jacksonville, FL, 07/1995 - 10/1999
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Mentored and supported new employees to maximize team performance.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Documented receipts, employee hours and inventory movements.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Pizza Hut - Shift Manager
City, STATE, 06/1994 - 04/1999
  • Handled all delegated tasks, including [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
  • Oversaw schedules, accepted time off requests and found coverage for shifts.
  • Increased overall team efficiency and productivity.
  • Helped employees operate productively and stay on task to meet business and customer needs.
  • Mentored and supported new employees to maximize team performance.
  • Trained and supervised staff members.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Created [Timeframe] schedules for [Job title]s to keep every shift well-staffed during holidays and busy periods.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Recruited, hired and trained [Number] employees for marketing and sales department.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

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Resume Overview

School Attended

  • Norway High School
  • Bay De Noc Community College

Job Titles Held:

  • Professional Dog Groomer
  • Veterinary Assistant
  • Shift Manager
  • Shift Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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