Professional Dog Groomer resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Communications
Team building
Supervision
Operational improvement
Organization
Business operations
Inventory management
Relationship development
Customer service
Team management
Education and Training
Norway High SchoolNorway, MIExpected in 05/1995 – –High School Diploma: - GPA:
Bay De Noc Community CollegeEscanaba, MIExpected in – –:Veterinarian Assisting - GPA:
Experience
City Of Dallas, Tx - Professional Dog Groomer Dallas, TX, 03/2002 - Current
Identified animal health concerns and discussed problems with owners.
Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
Consulted with clients about desired cuts and styles for individual animals.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Bathed, dried and groomed over [Number] animals each day.
Washed, groomed and trimmed each animal to enhance coat health.
Maintained clean and orderly play yards, kennels and cages.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
Checked animals for injury and illness, writing copious notes regarding symptoms for [Job title]'s review.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
Prepared and reviewed records and consent forms.
Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
Strategically scheduled patient appointments to maintain workflows.
Performed imaging with ultrasound and x-ray and interpreted results.
Prepared and labeled medications and informed client of administration techniques.
Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
Organized, labeled and restocked supplies and pet food.
Trained and coached [Number] new vet techs.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
Performed physical examinations and record case history, weight, temperature and other vitals.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Conducted initial exams on pets, took vital signs and collected samples for lab.
Collected urine by expression cystocentesis, or catheterization.
Assisted veterinarian with treatment of wounds, vaccination administration and operations.
Managed clinic operations, including supervising vet techs, scheduling and appointments.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Operated x-ray machines and exposed radiographic films.
Completed admission records, including statements made by client concerning patient's problems and history.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
Supervised waiting area, mopped floors, [Action] and rearranged magazines to maintain office.
Reviewed pet records from daily visits and appointments, entering all important data into system.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Collected and documented animal information such as weight, size, physical condition and food intake.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved customer satisfaction by finding creative solutions to problems.
Earned reputation for good attendance and hard work.
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