Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Responsible and friendly and able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Safety precautions and measures
Animal health understanding
Breed and species knowledge
Animal interaction
Grooming and bathing
Team building
Customer service
Relationship development
Communications
Problem resolution
Experience
Professional Dog Groomer, 04/2017 to 06/2020 Life Care Centers Of America – Hilliard, FL,
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Washed, groomed and trimmed each animal to enhance coat health.
Delivered consistent customer service to pet owners, effectively increasing repeat business.
Developed long-term relationships with clients and bonded with animals through regular contact.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Waitress, 11/2015 to 04/2017 Life Care Centers Of America – Houston, TX,
Assisted kitchen staff with food counts by determining number of items required for complete service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Increased sales of key menu items through effective upselling.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Waitress, 05/2011 to 06/2014 Village Inn – City, STATE,
Assisted kitchen staff with food counts by determining number of items required for complete service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Greeted customers, assisted with questions and made recommendations concerning daily specials, and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Increased sales of key menu items through effective upselling.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education and Training
GED: , Expected in 03/2015 Adult Learning Center - Council Bluffs, IA, GPA:
: , Expected in Iowa Western Community College - Council Bluffs, IA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.