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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Welcoming, bilingual Flight Attendant with exceptional hospitality skills. Poised and astute with dedicated compassion to offer assistance to special needs individuals. Seeking the opportunity to join US-based airline as flight crew member. Customer-oriented flight attendant with exceptional safety skills. Highly effective in diffusing volatile situations. Pursuing a flight crew role with a well-established airline. Flexible Flight Attendant fluent in English and Spainish. Offering outstanding customer service skills and thrives in a team-centered environment. Looking to join a national airline in the role of flight attendant.

Skills
  • Emergency situations management
  • Public interaction
  • Leadership
  • Administrative tasks
  • Conflict mediation
  • Team oversight
  • Safety procedures
  • Friendly, positive attitude
  • People skills
  • Reliable and trustworthy
Education and Training
Eastern Suffolk Board Of Cooperative Education, James Hines Administrative Center Patchogue, NY Expected in Dog Grooming : Pet Grooming - GPA :
Suffolk County Community College Selden, NY Expected in : English Language And Literature - GPA :
Escuela Remington Medellin, Colombia, Expected in 06/1994 High School Diploma : - GPA :
Experience
Sergio's Dog Groomering - Professional Dog Groomer
City, STATE, 01/2017 - 04/2020
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Bathed approximately five animals per eight-hour shift.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business 75%.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review.
  • Consulted with clients about desired cuts and styles for individual animals.
  • Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Bathed, dried and groomed over five animals each day.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Identified animal health concerns and discussed problems with owners.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Washed, groomed and trimmed each animal to enhance coat health.
Petco - Professional Dog Groomer
City, STATE, 06/2016 - 01/2017
  • Bathed approximately five animals per eight-hour shift.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business 75%.
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review.
  • Consulted with clients about desired cuts and styles for individual animals.
  • Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Bathed, dried and groomed over five animals each day.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Ordered, received, unloaded and stored feed and supplies for animals under care.
  • Supported animal health by keeping all areas clean, neat and properly sanitized.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Offered every owner exceptional customer service and support as well as top-notch care to each animal.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Millpond House - Valet Parking Supervisor
City, STATE, 06/2007 - 10/2015
  • Coached team members to consistently exceed superior customer service standards.
  • Verified correct use of procedures and recordkeeping requirements by each valet team member.
  • Coordinated valet service for large groups, special events and daily guest loads.
  • Managed VIP arrivals and departures with smooth and professional approach, including notifying staff in advance of expected schedules and needs.
  • Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Removed snow from common areas to create safe operating environment.
  • Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Notated damages to vehicles to reduce exposure to risk and lawsuits.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
  • Positioned barricades and gates to maximize traffic flow through parking lot.
  • Responded to questions about local area and company services.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.

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Resume Overview

School Attended

  • Eastern Suffolk Board Of Cooperative Education, James Hines Administrative Center
  • Suffolk County Community College
  • Escuela Remington

Job Titles Held:

  • Professional Dog Groomer
  • Professional Dog Groomer
  • Valet Parking Supervisor

Degrees

  • Dog Grooming
  • Some College (No Degree)
  • High School Diploma

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