Proficient in PMO, HP Quality Center, Agile Scrum, Quality Assurance Testing, Call Center, CRM (PeopleSoft), Microsoft Project, SharePoint, MS Office Professional, SQL, Java, Visio, Communication & Leadership.
Improved office efficiency and customer service by overhauling previously haphazard filing system.
Redesigned and implemented more effective company procedures which decreased time-to-market by 90%
Agile, business strategies, business systems, Call Center, change management, CISA, CRM, clients, customer service, data integration, data migration, features, functional, HP, Information Systems, Java, Leadership, logistics, MS Office Professional, Microsoft Project, SharePoint, works, migration, PeopleSoft, processes, product design, Project Management, Quality, QA, Quality Assurance, requirement, Scrum, scripts, software documentation, SQL, systems design, system integration, training materials, User Interface, Visio, Author
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