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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
  • Over 10 years of Administrative and Customer service experience.
  • Over 4 years of Supply Chain and Logistics experience.
  • Independent, self-motivated and detailed-oriented individual.
  • Ability to handle multiple tasks, multiple personalities, confidential matters and deadlines.
  • Critical thinker with superior analytical, organizational, verbal and written communication skills.
Highlights

•Advanced Excel modeling

•Project Management

•Various Data Analysis

•Business Systems Analysis

•Process Flow Creation

  • Business Process Improvement
  • Procurement
  • Supply Chain Methodology
  • Contracting Knowledge
Experience
03/2014 to Current
Procurement Specialist- Contracts Center of Excellence Heico Corp. Villa Park, IL,
  • Plans sourcing of goods and services to support manufacturing and operations strategic plans at the plant level.
  • Complies with and executes Category Management strategy in accordance with policies and procedures.
  • Create and maintain Outline Agreements for procurement of goods and services covered under Category Management.
  • Update pricing, conditions, and target values for Outline Agreements.
  • Manage FHOUContracts Functional Mailbox.
  • Utilize standardized process for price change submittals Ensure that price changes made are within the pricing structure parameters negotiated in the Agreement Submit vendor master changes , payment term exception requests and vendor master change requests as Agreements are negotiated Impact indirectly on cost containment, efficiency, profitability or operations.
  • Work method process flow design and process mapping.
  • Lead audit file project, to develop a standardized data file system that properly maintains vendor information and improved audit finding results which lead to effective ongoing vendor maintenance and improved HCM and SAP system information.
  • Create, edit, and modify global Contract templates in the Halliburton Contract Management System.
08/2012 to 03/2014
Costing Coordinator Atlas Technical Consultants, Inc. Beaumont, TX,
  • Maintain accurate and current supplier cost and OpCo sell price for multiple types of cost records for all items billed through Sysco Merchandising and Supply Chain (SMS), including forward warehouses and factory direct programs utilizing various applications to include Sysco's mainframe and SAP systems.
  • Monitor SAP Cost functional Mailbox, execute costing requests, and maintain the Costing Request SharePoint site as per the guidelines set by management.
  • Establish relationships with vendor direct suppliers through the use of webinars and questionnaires in order to setup and maintain supplier cost within the SAP system.
  • Process all item cost increases and decreases.
  • Analyze and resolve costing discrepancies to reduce negative financial impact.
  • Deliver accurate and effective communication and work cross functionally with the following SBS teams on a daily basis: Category Management, Procurement, Master Data Management, Purchasing, Pricing, Supply Network Planner, and Supplier Disputes.
  • Research all suppliers invoiced costing discrepancies through working with SBS Accounts Payable and the supplier to ensure timely and accurate payments.
  • Monitor and validate SAP Workflow inbox for costing discrepancies on unpaid invoices and notify SBS accounting of appropriate payment procedures within the allotted timeframe.
  • Research and resolve all operating company sell price claim discrepancies, working with SBS Accounts Payable, the supplier and the operating company to ensure accurate and timely reconciliations.
  • Provide support to the SAP project team in the testing, validation, and implementation of SAP applications.
  • Maintain cheat sheets and perform data analysis to assure accurate supplier information is documented.
  • Participate in training and orientation of new employees.
  • Assist and educate Operating Companies, Suppliers, SBS, and Business Centers with pricing processes and procedures.
  • Coordinate with SBS Customer Service staff to provide same day response to live order costing discrepancies Maintain credibility with the suppliers while protecting SMS's confidentiality in business matters.
  • Create weekly and monthly metrics for senior management utilizing various data sources for Supply Chain Merchandising Department' performance and KPIs.
  • Populate price file information and compare large sets of data for large suppliers with unique processes in comparison to industry trends.
  • Lead team in special projects including vendor surveys and operating company training.
  • System administrator for the Supply Chain Pricing SharePoint Site.
  • Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.
05/2012 to 07/2012
Contract Sales Intern Sysco Corp City, STATE,
  • Gain an understanding of Sysco's key brand proposition and help support sales strategies focused on leveraging Sysco's capabilities in the Contract Sales marketplace.
  • Work closely with the Contract Sales team to execute Customer Meetings: including developing agendas, scheduling presenters from each category, preparing meeting presentations, coordinating logistics, and conducting market analytics.
  • Work closely with the Contract Sales team to execute Customer Product Cuttings: including developing agendas, working with Merchandising and Business Centers to develop product lists, ensuring items are received, coordinating logistics and tracking results of product evaluations.
  • Assist with tracking the results of project analysis and customer meetings with ongoing reporting and support activities related to preparing proposal responses to bidding and Customer RFP's.
  • System Administrator of the Contract Sales group's custom SharePoint Site and managed Salesforce.com.
2011 to 04/2012
Support Center Analyst Men's Wearhouse Corp City, STATE,
  • Established, maintained, and analyzed files, records and reports for customer reservation orders.
  • Organized and prioritized large volumes of information and calls under strict deadlines.
  • Analyze and compare data to ensure accurate execution of customer orders through several technical programs such as Oracle, Microsoft Excel and PeopleSoft.
  • Coordinate with distribution centers on logistics to ensure timely delivery.
  • Resolve discrepancies and problem solve retail store customer reservation issues.
  • Act as a liaison between the retail store and distribution center.
08/2010 to 08/2011
Support Specialist J.P Morgan Chase City, STATE,
  • Cross trained in other departments and assisted with special projects as needed.
  • Perform daily analysis of customer accounts to identify trends for customer benefit and respond to inquiries.
  • Maintained organized accessible files and handled confidential matters.
  • Resolve issues with customer accounts, expense reports and invoices Compose, review, and distribute confidential and complex correspondence, reports and forms sent to internal and external contacts.
  • Greeted customers and assisted them with completing required banking transactions in a prompt, accurate, and courteous manner.
  • Resolved customer transactions, which were not consistent with Bank policy or outside of teller authority through the appropriate policies procedures Responded to customer account inquiries.
Education
Expected in
Masters of Business Administration:
Texas Woman's University - ,
GPA:

Graduated Magna Cum Laude

Expected in
Bachelor's Degree: Business Administration
Texas Southern University - ,
GPA:
Professional Affiliations
Member, American Marketing Association (AMA) - 2009 - 2011; President, Entrepreneur Club - 2009 - 2011; Member, Sigma Alpha Pi- 2011-Present
Skills

Accounting, Accounts Payable, Contract Management, Customer Service, Data analysis, Data Management, Logistics, Microsoft Access, Microsoft Excel, MIcrosoft Outlook, Microsoft PowerPoint, Microsoft Word, Visio, Oracle, PeopleSoft, Qlikview, Business Warehouse, Project Management, Procurement, Project Analysis, Request for Proposal, Purchasing, Reporting and Metrics, Sales, SAP, Strategy, Strategic Planning, Supply Chain, HCM2, HXA1, AS240

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Resume Overview

School Attended

  • Texas Woman's University
  • Texas Southern University

Job Titles Held:

  • Procurement Specialist- Contracts Center of Excellence
  • Costing Coordinator
  • Contract Sales Intern
  • Support Center Analyst
  • Support Specialist

Degrees

  • Masters of Business Administration
  • Bachelor's Degree

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