procurement specialist resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Diligent Quality Manager with 5 years of experience making sure products and services meet internal and external standards. Skilled in market research, project management and statistical analysis. Organized and analytical with excellent written and verbal communication skills.
Skills
- Telephone Etiquette
- Department Development
- Guest Relations
- Critical Thinking
- Operational Efficiency
- Order Placement
- Product Availability
- Corrective Actions
- Performance Goals
- Problem-Solving Abilities
- Quality Processes
- Policies And Procedures
- Employee Training
- Operational Improvements
- Quality Control
- Familiarity With Quality Standards
- Statistical Analysis Skills
Education
Tiffin University Tiffin, OH, Expected in 2021 ā ā Masterās Degree : Criminal Justice - :
Tiffin University Tiffin, OH, Expected in 2019 ā ā Masterās of Science : Psychology - :
Mercer University Macon, GA, Expected in 2016 ā ā Bachelorās of Science : Psychology - :
Work History
Cenergy - Procurement Specialist
Moorestown, NJ, 05/2017 - 05/2022
Moorestown, NJ, 05/2017 - 05/2022
- Procured critical parts and assemblies to develop and coordinate sourcing requirements.
- Oversaw inventory control, accounting and supply reports.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
- Researched new vendors and partners to obtain most cost-effective pricing for goods.
- Input data into system and recorded order updates with 100% accuracy.
- Determined feasibility of proposed procurement actions by performing market research.
100% - United States Air Force Quality Control Manager
Chula Vista, CA, 05/2017 - 05/2022
Chula Vista, CA, 05/2017 - 05/2022
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Liaised with department managers to organize and perform quality standard training for new and existing staff.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Improved quality processes for increased efficiency and effectiveness.
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Equipped and organized facility to comply with company strategy for online and offline quality controls.
- Calibrated instruments and scales in production area and quality lab.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Rejected defective products and approved correct products.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Harbor Freight - Customer Support Specialist
City, STATE, 05/2016 - 10/2016
City, STATE, 05/2016 - 10/2016
- Responded to customer calls and emails to answer questions about products and services.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Urban Outfitters, Inc. - Logistics Team Member
City, STATE, 05/2014 - 08/2014
City, STATE, 05/2014 - 08/2014
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Generated documentation and information required for customer shipments.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Maintained damaged goods records, backorder logs and applicable regulatory reporting.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Tiffin University
- Tiffin University
- Mercer University
Job Titles Held:
- Procurement Specialist
- United States Air Force Quality Control Manager
- Customer Support Specialist
- Logistics Team Member
Degrees
- Masterās Degree
- Masterās of Science
- Bachelorās of Science
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
*As seen in:As seen in:![Forbes]()
![CNet]()
![Business Insider]()
![Mashable]()
![The New York Times]()