LiveCareer-Resume

procurement specialist resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Procurement
  • Sourcing
  • Purchasing
  • Supply Chain
  • Procurement Management
  • Management of inventory
  • Customer service
  • Certifications and Licenses
  • Head CSR
  • Assessments
  • Sales skills — Familiar
  • Influencing and negotiating with customers
  • Development in any professional field.
Education
Adult Education Birmingham, AL, Expected in 01/1996 Generalized Education Diploma : Core Courses - GPA :
  • Received GED certificate
Work History
Covanta Energy - Procurement Specialist
Holliston, MA, 06/2001 - 12/2003
  • Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
  • Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills.
  • Oversaw inventory control, accounting and supply reports.
  • Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
  • Reduced production downtime by overseeing quality control and assembly.
  • Researched new vendors and partners to obtain most cost-effective pricing for goods, saving company $Amount in one year.
  • Oversaw setup process for new item specifications and new vendor profiles in procurement system.
  • Performed competitive market and sales analysis and applied best practices to drive business strategy.
  • Determined feasibility of proposed procurement actions by performing market research.
  • Carefully read and interpreted requisition orders to understand specialized terms and requirements.
  • Negotiated with vendors on freight costs, cutting shipping prices by Number%.
  • Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions.
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • Drafted and delivered bid invitations to supplier firms.
  • Input data into system and recorded order updates with Number% accuracy.
Pomeroy IT Solutions Inc. - CSR, Sales
City, STATE, 01/2000 - 06/2001
  • Engaged with customers to build rapport and loyalty.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained records related to sales, returns and inventory availability.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Responded to customer requests for products, services and company information.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Updated account information to maintain customer records.
  • Collected and analyzed customer information to prepare product or service reports.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Recorded account information to open new customer accounts.
  • Recommended accessories and complementary purchases to boost revenue.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Pomeroy IT Solutions Inc. - CSR, Service
City, STATE, 06/1998 - 12/2000
  • Provided primary customer support to internal and external customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Recommended products to customers, thoroughly explaining details.
  • Collected and analyzed customer information to prepare product or service reports.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Assisted team members with Type equipment troubleshooting and diagnostics.
  • Demonstrated increased knowledge of company products and equipment.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services and company information.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Trained customer employees and managers on machine use and maintenance.
  • Surpassed corporate goals by reaching Number% customer satisfaction rating.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer adjustments to maintain financial accounts.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Adult Education

Job Titles Held:

  • Procurement Specialist
  • CSR, Sales
  • CSR, Service

Degrees

  • Generalized Education Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: