Goal-oriented Office Specialist dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with colleagues and vendors to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.
· Excellent verbal/written communication · Process optimization · Exceptional work ethic · Professional demeanor · Strategic Planning · Bid process management | · Vendor and customer relationship management · Business correspondence and report writing skills · Office Administration · Vendor Database Management · Customer Service · Excellent Contract/bid Negotiation, securing discounts of up to 60% on lab equipment, reagents, and other scientific materials |
Responsibilities:
Achievements
• Placed an average of 500 specialized orders weekly from over 50+ different vendors with an average weekly combined total of $300,000.
• Received special mention from CEO in quarterly presentation for ordering efforts towards the Covid-19 vaccine
• Consistently secured specialized discounts on equipment, reagents, and orders with new vendors up to 60%
• Supervised and trained four employees
Act as a conduit to consolidate and disseminate information across DJC portal in real time;
Facilitate bidding process for subscribers;
Release bid documents to General and Sub-Contractor businesses;
Research and publish bid and submitter (RFP/RFQ) results;
Post new projects and addenda;
Edit Newspaper and Website Content; Contact project issuers; Upload new bidding entries;
Manage international team;
Process contract information and maintain contracts database;
Prepare agreements, amendments, terminations and contractual notices as appropriate.
• Consistently met publication deadlines and internal department quotas of 30 daily bid projects with an average combined daily value of $40,000,000.
• Responded to all subscriber inquiries within 20 minutes of receiving the initial request.
• Tracked projects across over 38 city and state databases.
Patient case management;
• Respond to queries related to multiple insurance companies (including Health Partners, Amerigroup, and MetroPlus);
• Schedule appointments;
• Manage referrals;
• Arrange transportation;
• Liaise with translator services;
• Create and maintain profiles in database;
• Verify and assess patient history for possible Medicare/Medicaid fraud;
• Data Entry;
• Migrate information across platforms;
• Answer and direct calls in a high volume call center environment;
• Report errors to tech department;
• Data entry;
• Administrative and receptionist Duties including
Devised 60-second telephone assessment which reduced call hold time by 50%, increased productivity, and was incorporated as company procedure.
• Successfully managed a workload increase of 33% following budget cuts and change of offices.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy