problem solver resume example

Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Read source documents such as bill of lading and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.

Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Provided outstanding customer service, receiving 92% in customer service feedback surveys.

Compute sales prices, total purchases and receive and process cash or credit payment.