Problem Solver Resume Example Company Name

PROBLEM SOLVER

Professional Summary

Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.

Skills

Cash Handling
Cleaning and organization
Conflict resolution
Effective multi-tasking
Communication skills
Dependable and honest

Refund handling
Liquor law compliance
Cash register skills
Coupons and gift cards
Bilingual in English and Spanish

Work History

Problem Solver, 07/2020 to Current
Company Name – City, State

Increased efficiency and performance by monitoring team member productivity and providing feedback.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Troubleshoot and resolve problems that an associate encounters with inventor; including printing ASIN labels, damage out products and adding expiration dates to food and health products
Resolve issues in a timely manner

Stow Warehouse Associate, 06/2020 to Current
Company Name – City, State

Visually inspect inventory for damage prior to stowing on a shelf while maintaining a few errors during process
Consistently maintained rate in the department
Followed procedures at all times for personal and team safety.

Sandwich Artist, 01/2020 to 06/2021
Company Name – City, State

Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Operated manual and electric appliances to peel, slice and trim food.
Efficiently prepared sandwiches and other menu items for guests.
Promoted customer loyalty by efficiently handling food and service complaints.
Wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
Processed payments and counted change to complete transactions.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Assisted guests, including offering personable greetings and taking orders.

Sandwich Artist, 04/2019 to 08/2019
Company Name – City, State

Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.
Operated manual and electric appliances to peel, slice and trim food.
Efficiently prepared sandwiches and other menu items for guests.
Promoted customer loyalty by efficiently handling food and service complaints.
Wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
Processed payments and counted change to complete transactions.
Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Assisted customers in choosing menu items by providing food complementing information.

Waitress, 12/2018 to 04/2019
Company Name – City, State

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.

Aftercare Assistant, 10/2017 to 03/2018
Company Name – City, State

Planned and implemented crafts and other activities to spark interest and enhance development.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Maintained effective schedule balance between rest periods, active play and instruction.
Promoted learning and social development through structured and unstructured playtime.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Kept notes of behavior issues, food served and medications administered to children.

Education

High School Diploma: 05/2018
Humble Christian School - City

Certifications

FSI Food Handler Program

Texas Alcoholic Beverage Commission Seller Training Certification

Resume Overview

School Attended

Humble Christian School

Job Titles Held:

Problem Solver
Stow Warehouse Associate
Sandwich Artist
Waitress
Aftercare Assistant

Degrees

High School Diploma : 05/2018

Problem Solver Resume Example

Resume Score: 80%

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