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Problem Solver Resume Example

Resume Score: 80%

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PROBLEM SOLVER
Professional Summary

Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.

Skills
  • Cash Handling
  • Cleaning and organization
  • Conflict resolution
  • Effective multi-tasking
  • Communication skills
  • Dependable and honest
  • Refund handling
  • Liquor law compliance
  • Cash register skills
  • Coupons and gift cards
  • Bilingual in English and Spanish
Work History
Problem Solver, 07/2020 to Current
Company Name – City, State
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Troubleshoot and resolve problems that an associate encounters with inventor; including printing ASIN labels, damage out products and adding expiration dates to food and health products
  • Resolve issues in a timely manner
Stow Warehouse Associate, 06/2020 to Current
Company Name – City, State
  • Visually inspect inventory for damage prior to stowing on a shelf while maintaining a few errors during process
  • Consistently maintained rate in the department
  • Followed procedures at all times for personal and team safety.
Sandwich Artist, 01/2020 to 06/2021
Company Name – City, State
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
  • Processed payments and counted change to complete transactions.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Assisted guests, including offering personable greetings and taking orders.
Sandwich Artist, 04/2019 to 08/2019
Company Name – City, State
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Wiped counters, and sanitized equipment to maintain clean food prep and dining areas.
  • Processed payments and counted change to complete transactions.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Assisted customers in choosing menu items by providing food complementing information.
Waitress, 12/2018 to 04/2019
Company Name – City, State
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
Aftercare Assistant, 10/2017 to 03/2018
Company Name – City, State
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Promoted learning and social development through structured and unstructured playtime.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
Education
High School Diploma: 05/2018
Humble Christian School - City
Certifications

FSI Food Handler Program

Texas Alcoholic Beverage Commission Seller Training Certification

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Humble Christian School

Job Titles Held:

  • Problem Solver
  • Stow Warehouse Associate
  • Sandwich Artist
  • Waitress
  • Aftercare Assistant

Degrees

  • High School Diploma : 05/2018

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