Enthusiastic and dependable personal. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of instructions and the tasks to complete. Motivated to learn, grow and excel in the automotive industry.
Skills
Shrink wrapper use
Various loading knowledge
Pallet jack safety
Problem resolution
MS Office
Relationship development
Project organization
Process improvement
Operational improvement
Work History
Pro Loader, 08/2018 - Current Home Depot – City, STATE,
Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
Lifted and slid packages weighing up to 80 pounds on conveyor belts to transport items.
Increased storage space by 10% by devising inventive stacking methods.
Operated power jacks, forklifts and carts to maneuver products on to load trailers and trucks.
Completed daily inventory for all packages being delivered and received with RF scanners and inventory phone counters.
Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Used wireless radio frequency systems and First Phone communication devices to communicate with colleagues.
Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
Worked with various customers to understand needs and provide excellent service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving damaged product issues.
Clerk Cashier, 01/2018 - 03/2018 QuikTrip – City, STATE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
Counted cash in register drawer at beginning and end of shift.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Helped over 20 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked with store manager to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Worked closely with manager on duty to solve problems and handle customer concerns.
Used cash registers and POS systems to request and record customer orders and compute bills.
Clerk Cashier, 08/2017 - 01/2018 Circle K – City, STATE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
Counted cash in register drawer at beginning and end of shift.
Increased sales 6% by offering advice on purchases and promoting additional products.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked prices for customers and processed items sold by scanning barcodes.
Educated customers on promotions to enhance sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Helped over 15 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Assisted customers with special services, account updates and promotional options.
Worked with manager on duty to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Used cash registers and POS systems to request and record customer orders and compute bills.
Worked closely with manager on duty to solve problems and handle customer concerns.
Janitor/Stocker Associate, 01/2016 - 07/2017 Food Lion – City, STATE,
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Helped customers locate desired items and transfer oversized items to vehicles.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Created balanced pallets to support efficient and safe sales floor replenishment.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Assisted in development of trainees, providing instruction and support to optimize readiness.
Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Moved and lifted heavy loads of merchandise using manaul pallet jack equipment.
Organized warehouse and stockroom areas using forklift and pallet jacks.
Removed all debris and packaging from boxes and separated for recycling or disposal.
Performed inventory control, such as counting and stocking merchandise.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Blocked and faced products on displays and shelves in accordance with company policy.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Maintained effective team member communication.
Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
Maintained neat, orderly and safe work space.
Greeted customers and directed to requested products.
Maintained fitness in order to move merchandise efficiently and safely.
Answered customer questions and provided detailed product information.
Education
No Degree: Cybersecurity , Expected in - ECPI University - Charlotte, NC, GPA:
I am currently enrolled at this university, and my degree I am pursuing is an Associates in Computer Science.
Dean's List 1st semester, 2019-2020
High School Diploma: , Expected in 01/2017 - Northwest Cabarrus High School - Concord, NC GPA:
Awarded National Silver certificate for career readiness.
Additional Information
Received 6 awards at current job for customer service, team player, performance, and increasing shareholder value in the store.
Awarded certificate for 4.0 GPA at current university
Play guitar, previously in a band, record in studios, song writer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
