Print Production Specialist Resume Example Ricoh Americas Corporation

PRINT PRODUCTION SPECIALIST

Skills

Time management strength
Multi-tasking skill
Professional telephone demeanor
Project Management
Planning Skills
Service Calls
Problem-Solving

Deadline-Oriented
Deadline-Oriented
Verbal And Written Communication
MS Office Suite
Collaborative Relationships
Print Production

Professional Summary

Detail-oriented Copier Operator with 20+ years of experience. Adept at meeting long-term goals through the day-to-day organization and providing individualized services. Successful at MS Office, various high speed copier use and preventative maintenance. Skilled in operating print, copy and scanning equipment to fulfill customer needs. Builds effective selling relationships through excellent communications and delivering print services solutions. Customer-focused Copy and Print Associate with strong consultative selling skills and practical knowledge of copiers and printers to provide customer print solutions. . Ability to work flexible schedule to meet valued customer demands. . Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Recognized consistently for performance excellence and contributions to success in administrative support.

Work History

Print Production Specialist, 12/2017 to 07/2020
Ricoh Americas Corporation - Santa Fe , NM

Produced high quality finished printed materials including brochures, flyers, four-color artwork and mailers.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Proofed all job orders, securing client approval prior to production.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Completed complex customer orders accurately and within quoted timeframe.
Performed required maintenance to keep equipment in optimal working condition.
Answered phone calls to provide prompt and courteous answers to questions and encourage customer to utilize our department.
Utilized work order and job instructions to identify necessary materials and quantity requirements.
Double-checked completed work and staged in appropriate areas for approval, final binding and product distribution.
Transferred large order requests to outside vendor to expedite processing and fulfillment.
Organized work to meet demanding production goals with 98% success rate.
Made sure that products were produced on time and are of good quality.
Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
Checked output images for proper sizing, resolution and proportion requirements to meet quality standards.
Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
Scanned and securely shipped hard copy reproduction to clients and stored soft copy on secure server for future retrieval.
Analyzed documents to produce appropriate shades and best resolution in scanned reproductions.
Supported end-user access requirements by establishing compliant systems and effective access policies.
Converted documents from one application to another, including cleaning, formatting and applying styles as needed.
Created and maintained user accounts and properly routed documents for approval and training.
Prepared digital files, physical documents and work requests in compliance with company guidelines.
Manipulated and converted documents to meet needs of individual personnel or projects.
Worked with internal customers to understand needs and provide excellent service.
Sorted, opened and date stamped incoming mail for five departments.
Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
Distributed mail on foot to departments and administrative assistants .

Senior Cashier, 03/2017 to 10/2017
City Of Boston, Ma - Boston , MA

Received and processed customer payments.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Assisted customers by answering questions and fulfilling requests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed and resolved differences between accounting information and cash drawer.
Assisted customers with setting up or closing parking leases, completing applications and assigning appropriate location.
Coordinated daily cash reconciliation in high-volume location.
Prepared, sorted and distributed Leasing reports to appropriate departments.
Received, counted, and prepared daily deposits from multiple departments for armored car pickup.
Verified paperwork accuracy and checked for completion prior to processing.

Client Associate, 04/1997 to 10/2016
Gallagher Bassett Nz Ltd - Cincinnati , OH

Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
Incorporated selling skills and product and service knowledge to meet customer needs.
Transferred large order requests to outside vendor to expedite processing and fulfillment.
Entered customer orders in database system and created invoices to collect accurate payment.
Completed complex customer orders accurately and within quoted timeframe.
Performed required maintenance to keep equipment in optimal working condition.
Created customized options and solutions to meet customer unique copy and printing needs.
Answered phone calls to provide prompt and courteous answers to questions and encourage customer usage of the Print Center.
Utilized work order and job instructions to identify necessary materials and quantity requirements.
Documented finished work, including work volumes produced, materials used and any incidents or time lost to keep supervisors informed of production activities.
Maintained efficient functionality of various photocopying and printing equipment, including Xerox Docutech and Xerox Freeflow equipment, with careful operation, preventive maintenance and basic repairs.
Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
Reviewed production schedules and streamlined processes.
Oversaw logistics and inventory management for storeroom.
Made sure that products were produced on time and are of good quality.
Assembled Training Manuals according to changing daily work orders and specific customer needs.
Prepared reports and technical documentation of day-to-day production processes.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma: : 1977West Allegheny Senior High School - City, State

Resume Overview

School Attended

West Allegheny Senior High School

Job Titles Held:

Print Production Specialist
Senior Cashier
Client Associate

Degrees

High School Diploma : : 1977

Print Production Specialist Resume Example

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