Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

23 years of technical expertise and 8 years in management.

  • Managed application development department with emphasis on professional growth, mentoring, project assignment, solution architecture, and critical applications.
  • Managed departmental and team budgeting, forecasting, and product licensing.
  • Creation and facilitation of standards policies, roadmaps, support plans, and governance committees.
  • Infrastructure portfolio includes large, distributed platforms (with HA), unstructured and structured content migrations, platform implementations and enhancements: FIS, ERP, CSM, ECM, HRIS, engineering platforms, API implementation via messaging bus, and Archive platform.
  • Solution design portfolio includes engineering applications (desalination, hydraulics, modeling, construction forecasting), FIS front-end and reporting, resource management, HRIS integrations, Azure CRM integrations, Azure vendor project sites, and AWS LMS.

Leader that positions lean technology and management to create significant value for the business and team.

  • Pride taken developing trust with the business, ITS staff, and vendors.
  • Procured staff via budgeting and hiring, performance reviews, executed processes to improve employees' existing competencies to support organization's goals.
  • Performed resource budgeting, hardware expenses, software purchasing, licensing, project Demands. and SOWs.
  • PMP certified lic #1409375. collaboration tool experience in ServiceNow, JIRA, Asana, MS Project, and Wrike.
  • Development of road maps, hyper-care and support plans, and platform disposition plans.
  • Architected server farms to include application, authentication, utility, database, and index servers (Windows, IIS, Apache, SQL Server, vendor), Hadoop Data Lake, Power BI, SharePoint on-prem/online, SSIS, SSRS, Power Platform, Azure Container App implementations.
  • Background in Agile, full stack development, C#, C++, Python, Javascript, JS bootstrap, Cold Fusion, CSS, vendor APIs, Rest API, Azure (PAAS, SAAS), AWS (SAAS), database design with SQL Server, and Oracle.
  • Yearly training in Cyber Security, NERC CIP, and HIPPA
to Principal Solution Architect Cox Automotive | Santa Barbara, CA,
  • Principal of development staff, resource and contractor selection, performance review input, code reviews, and technical oversight.
  • Architect overseeing development and engineering solutions; core input to program sponsor, project managers and staff.
  • Performed cloud solution viability assessments (HITT Assessments) by comparing current portfolio, SRP criteria, security detail with cyber as primary, and licensing needs.
  • Provided project Demand, SOW development, vendor selection, C-level budget approval presentations, and contract development.
  • Roadmap creation of engineering applications including ProjectWise, CAD designer software, and OpenText InfoArchive.
  • Creation of SRP's Engineering Governance Board consisting of 13 different engineering business units, initial M365 Power Platform governance, helped create Engineering Core Team.
  • Vetted 6 different email analytics tracking solutions with SRP internal and external communications team, implemented selected solution.
  • Architected new standup of SRP Bentley ProjectWise that includes Generation Engineering, Power Delivery, Facilities, Security Services, Transmission, Distribution, Water Engineering structures.
  • Architected retention solution within OpenText Content Server feeding As-Builts from ProjectWise, managed by Information Custodians.
  • Planned and architected large solution to replace Mainframe IBM OnDemand customer service reporting solution (AFP, Line, ~120M document conversions) to OpenText InfoArchive and OpenText Content Server, using Transformation servers; integration of customer facing software, and downstream Mainframe processes.
  • Architected solution that entailed Distribution, Transmission, Telecommunication, and Water extract of 600K published pdfs/tifs used in the field by troubleshooting teams via GPS viewer.
  • Created standard publishing "Issue" Revision workflows per engineering Microstation and AutoCAD design files, including hybrid and reference processes.
to Application Manager Education First | Oklahoma City, OK,
  • Application Manager, managing development staff of 12, technical cross-functional of up to 26, resource procurement, performance reviews, employee path development.
  • Managed team that custom developed, implemented COTS, and supported (application and platform support) all company critical applications.
  • Managed development technology stack from infrastructure, to vendor selection, contract of professional services, managed services, software enhancements, hyper-care, and maintenance.
  • Program and project approval with the Enterprise Technology Steering committee.
  • Professional resume and team's resumes included in on local and national bids and contracts as part of Water or Wastewater municipality design offerings.
  • ITS software contract procurement, contract reviews, licensing and true-ups
  • Program management includes Project Builder applications: Work Order and Planning, Project Content Management, Employee Profile Builder, Project Search (tied into FIS, CRM, and HRMS systems)
  • Responsible for bi-yearly technical debt resolution with the business, development, and infrastructure.
  • Vetted and implemented various cloud solutions including SharePoint Online solutions, Absorb LMS, and Primavera.
  • Implemented sustainability, hydraulic, and desalination solutions for southwest and west coast utilities.
to Sr. Software Engineering Jpmorgan Chase & Co. | West Des Moines, IA,
  • Lead developer for the Information Services Group. Created development standards, moved the company from Cold Fusion to C# .Net, JavaScript, SQL Server, IIS, SSRS, and SSIS for backend data transfers.
  • Transitioned Infrastructure support of Critical Applications to the Software Development team. Created Change Management process through SharePoint for the Information Service Group.
  • Developed applications Intranet development, external web site development, task work order, business in-line application, and SharePoint 2007 - 2013.
  • As of 2010, 11+ years in system administration with Active Directory, NDS, IIS, SQL Server, and vendor apps with HRIS, CRM, Vision Accounting platforms, internal facing and and external facing sites, project management online sites, travel request platform, and custom CTEC learning platform.
Degrees and Certs
Expected in | PMP, Project Management Professional Project Management Institute, 2011, GPA:

PMP License Number: #1409375

Expected in MBA | Information Systems Engineering Western International University, 2009, GPA:
Expected in Project Management Master Certification | Villanova University, 2008, GPA:
Expected in Bachelor of Science | Information Technology University of Phoenix, 2001, GPA:
Expected in | Cloud Architect Master Certificate SimpliLearn, Expected 9/2022, GPA:

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  • Project Management Institute
  • Western International University
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  • Application Manager
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  • MBA
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