posting and procurement specialist resume example with 19+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Diligent customer service professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service roles and record keeping. Skilled at listening to customers, communicating effectively, meeting productivity targets and maintaining current knowledge of company policies. Offering empathy, reliability and enthusiasm for satisfying customers. Motivated to learn, grow and excel in the health care industry.
Skills
Excellent customer service skills
Professional telephone demeanor
Inbound and Outbound Calling
Detailed oriented
Highly organized
Adept in 10- key data entry
Complaint resolution specialist
Strong interpersonal skills
Ability to use discretion
Microsoft Office Suite knowledge
Accounts Payable/Receivable knowledge
File/records maintenance
Dedicated team player
Multi-tasker
Work History
Posting and Procurement Specialist, 02/2019 - 03/2020 Sacramento Ear Nose And Throat – Sacramento, CA,
Ensured that any goods or services needed for all location departments were ordered and received according to schedule.
Ensured that all incoming phone calls to department were answered and handled professionally.
Responsible for correspondences for multiple locations via email to ensure department request were always completed.
Responsible for submitting payroll for contracted employees from multiple locations.
Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
Oversaw inventory control for multiple departments and supply reports.
Input all data into system using Oracle and recorded order updates with 100% accuracy.
Carefully read and interpreted requisition orders to understand specialized terms and requirements.
Front Office Specialist, 02/2017 - 02/2019 Cox Automotive Enterprises – City, STATE,
Excelled in meeting daily percentage goal of 100% by being team lead in answering telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Built customer relationships by proving to be effective in problem solving that exceeded customer service care and job related responsibilities.
Responded to customer inquires in person, via phone, email, and web based platforms.
Responsible for general clerical duties which included filing, photocopying, faxing and preparing packages for shipment.
Assisted in training new employees and participated in cross training with other departments.
Selected as team lead in department for ensuring all safety rules and guidelines were implemented.
Reviewed files, records and other documents to obtain information and respond to requests.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Collected, counted, deposited checks electronically and performed basic bookkeeping to complete banking transactions.
Attended in person and virtual department meetings to confront ongoing improvement initiatives.
Determined amounts due and accepted payments
Respond proactively and positively to rapid change.
Senior Records Clerk B, 10/1999 - 06/2016 AT&T – City, STATE,
Updated and maintained records with new information with 100% efficiency for large record volume organization by mostly ten key data entry.
Followed confidentially regulations to maintain privacy.
Sorted all paperwork and documents alphabetically and according to dates and significance.
Effectively maintained payroll feeder system, scheduling system and benefit allowance for more than 200 employees.
Responsible for generating and ensuring that daily requested reports were distributed to all managers.
Took on administrative responsibilities which included assisting with typing correspondences, data entry and answering incoming calls as required.
Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Ensured team members goals were achieved by implementing team building skills.
Created reports, correspondence and spreadsheets with Microsoft Office programs.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved problems, improved operations and provided exceptional service.
Education
Associate of Arts: Business Administration, Expected in - American InterContinental University - Houston, TX, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.