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Plumbing Technician Resume Example

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PLUMBING TECHNICIAN
Summary
Skills
  • Basic math aptitude
  • Custom plumbing systems specialist
  • Quality production
  • Air and water piping systems
  • Drainage systems repair
  • ISO drawing interpretation
  • ANSI, ASME and PFI codes knowledge
  • Inventory management
  • CCTV
  • Business operations
  • Communications
Experience
Plumbing Technician
City, StateCompany Name/Mar 2015 to Apr 2019
  • Prepared project bids, including parts, labor and equipment needed for each project.
  • Created and submitted daily reports on progress of all plumbing projects.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Installed and inspected new and existing plumbing lines up to [Number] inches in diameter.
  • Cleaned drains and plumbing fixtures using such tools as [Type] and [Type] and removed clogs.
  • Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Installed and repaired gas lines and hot and cold water lines.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Collaborated with others to discuss new [Type] opportunities.
General Manager/Operator
City, StateCompany Name/Feb 2011 to Dec 2014
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Consistently complied with company policies and government regulations.
  • Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
  • Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Facilitated monthly and quarterly leadership workshops for [Number] stores to share best practices that optimize productivity.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Trained and developed culinary personnel to strive for continuous knowledge and professional development.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Managed talent acquisition and oversight for over [Number] internal/external placements.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
  • Designed sales and service strategies to improve revenue and retention.
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Motivated and led team members to work together to achieve targets.
  • Drove sales to over $[Number] by successfully cultivating local daycare center and school relationships and targeting key audience.
  • Increased employee efficiency [Number]% by [Action].
  • Spearheaded development and launch of business management software system.
  • Built organization of strong, technical and manufacturing talent to support business by using [Skill] and [Technique].
  • Directed successful turnaround, eliminating over $[Number] in debt within [Timeframe].
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Built and maintained loyal, long-term customer relationships through effective account management and [Area of expertise].
  • Facilitated business initiative rollout, marketing strategy development and procurement of goods from vendors.
  • Improved efficiency [Number]% through supervising daily staff assignments and tasks, including [Action] and [Action].
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Strengthened product branding initiatives and maximized outreach by overseeing all marketing and membership acquisitions, community events, causes and organizations and business development.
  • Analyzed product costs, schedules, [Type] and [Type] to drive business decisions.
  • Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Diminished financial discrepancies [Number]% by implementing [Technique] and [Task].
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Improved productivity metrics by [Number]% through sales forecasting, resource allocation and managing scheduled labor.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Directed [Number] managers with over [Number] associates across [Number] departments that generated over $[Number] in revenue.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
Landscaping Foreman/Construction Laborer
City, StateCompany Name/Jul 2001 to Aug 2011
  • Delegated daily landscaping tasks for installations, repairs and regular maintenance.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Sourced landscape and plant materials from local vendors to minimize delays or downtime.
  • Supervised day laborers in completing large landscaping projects.
  • Communicated with current and prospective customers regarding services and pricing.
  • Defined and monitored personnel and project schedules to ensure on-time project completion.
  • Guided lawn service team members in proper application of lawn fertilizers and insecticides.
  • Sourced materials from various places to cut costs and expedite completion.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Installed irrigation systems, rock gardens and ponds according to customer specifications to simplify watering needs.
Education and Training
High School DiplomaHenry J Kaiser High SchoolJun 2001City, State
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Resume Overview

School Attended

  • Henry J Kaiser High School

Job Titles Held:

  • Plumbing Technician
  • General Manager/Operator
  • Landscaping Foreman/Construction Laborer

Degrees

  • High School Diploma

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