Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 50-100 pounds.
Skills
Loading and Unloading
Vehicle Safety and Maintenance
Inventory Management
Payment Processing
Ability to Lift 50 Pounds
Efficiency and Time Management
Communication and Interpersonal Skills
GPS Navigation
Valid Driver's License
Residential Delivery Etiquette
Safety and Compliance
Written and Verbal Communication
Two-Way Radio Operation
Order Picking and Processing
Recipes and menu planning
Institutional and batch cooking
Food spoilage prevention
Food plating and presentation
Tractor Operation
Work Order Following
Manual Dexterity
Loading Dock Operations
Decision Making
Equipment Operation
Hand and Power Tool Operation
Tool and Supply Organization
Microsoft Office
Work History
Pick up & Delivery , 06/2017 to 11/2017 Mcdonald's – Glendale, WI,
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Fostered positive working relationships with regular customers.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Carried out day-day-day duties accurately and efficiently.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Assistant Manager, 01/2014 to 11/2016 Landscape Structures – Dallas, TX,
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Conducted employee training sessions to educate employees on products and company policies.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored security and handled incidents calmly.
Supervised and motivated 5-8 staff employees.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Unloader, 06/2013 to 11/2013 Buffalo Rock Pepsi – City, STATE,
Unloaded packages with care and placed in proper staging area.
Loaded packages onto pallets and into staging areas as directed.
Handled packages with care while transporting from truck to loading dock.
Assisted other team members in navigating large loads.
Maintained organized work area by storing equipment safely and properly.
Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Lifted and slid packages weighing up to 50-100 pounds on conveyor belts to transport items.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Adhered to company safety protocols and complied with OSHA standards.
Promoted workplace safety by reporting or mitigating hazards for heavy equipment use.
Monitored weights and dimensions of boxes and pallets for compliance with standards.
Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
Operated equipment while observing standard safety procedures.
Moved furniture and boxes using utility dolly and truck ramp.
Arranged items at destination according to customer requests and instructions.
Verified quantity and description of materials received by checking merchandise against packing list.
Strapped items down over protective padding to secure throughout transportation.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Education
High School Diploma: , Expected in 05/2013 Gaston High School - Gadsden, AL, GPA:
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