Physician Engagement Specialist Resume Example

• Serves as the liaison between Informatics and the physicians to ensure successful integration of clinical systems and processes
• Works with the applications & support team to develop and deploy best practices in physician utilization of clinical information systems
• Trains physicians, physician extenders and other clinical staff on software and IT processes
• Assists in the development and implementation of current and future hospital clinical information systems, working closely with the Clinical Informatics Director, Project Managers, Clinical Informatics and other stake holders
• Collaborates with IT and other clinical or business departments across the organization to increase efficiencies and promote continuity of care through technology and workflow improvements
• Assists in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented
• Participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts
• Captures, defines, and prioritizes pre- and post-implementation issues

Perform clinical EHR applications support duties with the clinicians and staff providing patient care. These responsibilities include:

• Initial computer-based training and orientation of physicians and staff as well as the on-going computer skills improvement and enhanced competency training associated with the clinical EHR applications
• Assist in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented
• Participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts
• Captures, defines, and prioritizes pre- and post-implementation issues
• Contributes as assigned in ambulatory governance meetings, department meetings, and staff meetings
• Reports and participates in the problem solving of issues that impact local and enterprise performance

• Assigns appropriate diagnosis codes and procedural codes for procedure pre-authorization and scheduling.
• Interface professionally with referral hospitals, clinics and physician offices.
• Interface professionally with physicians, reception/medical records, coder, clinic nurses, ultra-sonographers and patients.
• Educates patients on pre-surgical instructions.
• Manage communication with patients for all pre-operative operations.
• Support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

Shasta Community Health Center - Certified Medical Scribe Trainer/Patient Processor
Redding , CA • 11/2014 - 06/2017

• Scope included: Family practice, Residency, OB/GYN, Urgent care, Oncology & Pediatrics.
• Assist in the onboarding process and EHR training of new scribes & providers.
• Performed informatics duties including working with clinics to translate workflows to EHR functionality, identify gaps, provides mutually agreeable solutions to close workflow gaps.
• Document HPI, ROS, PE, and Assessment/Plan in visit note of each patient.
• Alert physician of resulted radiology and lab orders. Document the findings in the patients note as needed.
• Retrieve previous patient records from outside sources prior to patients arrival.
• Preparing patients for stress tests, EKG and other assessments.
• Calculate and submit billing for all patient encounters.
• Act as a liaison between physician and supporting staff.
• Direct patient care including rooming patients and taking their vitals, reviewing active/inactive medications, bringing charts to current.
• List all proper ICD 9/ICD 10 diagnoses and symptoms as well as follow up instructions and prescriptions.
• Generate orders including laboratory tests, radiology tests, medications, etc.
• Document any procedures performed by the physician.