Physician Engagement Specialist resume example

Perform clinical EHR applications support duties with the clinicians and staff providing patient care. These responsibilities include:

• Initial computer-based training and orientation of physicians and staff as well as the on-going computer skills improvement and enhanced competency training associated with the clinical EHR applications
• Assist in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented
• Participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts
• Captures, defines, and prioritizes pre- and post-implementation issues
• Contributes as assigned in ambulatory governance meetings, department meetings, and staff meetings
• Reports and participates in the problem solving of issues that impact local and enterprise performance
• Tested software applications and systems to identify enhancement opportunities.

• Assigns appropriate diagnosis codes and procedural codes for procedure pre-authorization and scheduling.
• Interface professionally with referral hospitals, clinics and physician offices.
• Interface professionally with physicians, reception/medical records, coder, clinic nurses, ultra-sonographers and patients.
• Educates patients on pre-surgical instructions.
• Manage communication with patients for all pre-operative operations.
• Support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.