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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly dynamic, motivated, and analytical professional, offering comprehensive years of experience in clinical informatics with a
concentration in healthcare systems and EHR implementation. Seeking a challenging opportunity within a reputable healthcare organization where I will be able to utilize my strong problem solving skills and expertise in outpatient and inpatient workflow optimization. Have successfully led and supported multiple Go-Lives for new practices including the development, assessment, and optimization of clinical workflows. Recognized for my ability to adapt to change and creatively define problem-solving approaches. My compassion and genuine care for the patients is my preeminent drive each day, regardless of whether I am working with the patients hands on, or in a supporting staff role.

Skills
  • Communicates effectively, and contributes to positive interdepartmental relationships; particularly between technical and clinical staff
  • Team oriented
  • Ability to collaborate in a virtual environment
  • Attention to detail with good organizational, accuracy, and time management skills
  • Computer literate with extensive knowledge of clinical applications/components including: Cerner Millennium, Nuance Dragon Medical One, GE Centricity, Nextgen, Allscripts, MS4, Ingenious Med, Power Chart Ambulatory, PC Maternity, Cerner Scheduling, Fetal Link, Work Que Manager, PC Touch, Radnet, Pathnet, Cerner Charges, Patient Portal, Eclipboard, Cerner Advance, Lights On, Discern Analytics, Explorer Menu & data extraction
  • Ability to work under pressure and deadlines with a sense of urgency and timeliness
  • Ability to deal with people in a caring, courteous and professional manner
Work History
Physician Engagement Specialist , 07/2019 to Current
Common SpiritOmaha, NE,
  • Serves as the liaison between Informatics and the physicians to ensure successful integration of clinical systems and processes
  • Works with the applications & support team to develop and deploy best practices in physician utilization of clinical information systems
  • Trains physicians, physician extenders and other clinical staff on software and IT processes
  • Assists in the development and implementation of current and future hospital clinical information systems, working closely with the Clinical Informatics Director, Project Managers, Clinical Informatics and other stake holders
  • Collaborates with IT and other clinical or business departments across the organization to increase efficiencies and promote continuity of care through technology and workflow improvements
  • Assists in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented
  • Participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts
  • Captures, defines, and prioritizes pre- and post-implementation issues
Clinical Support Specialist, 06/2017 to 07/2019
Baptist Health South FloridaPlantation, FL,

Perform clinical EHR applications support duties with the clinicians and staff providing patient care. These responsibilities include:

  • Initial computer-based training and orientation of physicians and staff as well as the on-going computer skills improvement and enhanced competency training associated with the clinical EHR applications
  • Assist in workflow design, development, and re-engineering as upgrades, enhancement requests, and new regulations are presented
  • Participate as assigned on project implementation teams; workflow documentation initiatives; and clinical enhancement and optimization efforts
  • Captures, defines, and prioritizes pre- and post-implementation issues
  • Contributes as assigned in ambulatory governance meetings, department meetings, and staff meetings
  • Reports and participates in the problem solving of issues that impact local and enterprise performance
Surgery Coordinator, 05/2016 to 06/2017
Dignity HealthOxnard, CA,
  • Assigns appropriate diagnosis codes and procedural codes for procedure pre-authorization and scheduling.
  • Interface professionally with referral hospitals, clinics and physician offices.
  • Interface professionally with physicians, reception/medical records, coder, clinic nurses, ultra-sonographers and patients.
  • Educates patients on pre-surgical instructions.
  • Manage communication with patients for all pre-operative operations.
  • Support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.
Certifications
  • BLS
  • Certified Professional Coder
  • Certified Medical Scribe Specialist
  • Certified Medical Biller
Education
Bachelor of Science: Health Information Technology, Expected in 07/2021
Ashford University - San Diego, CA
GPA:
Achieved: Medical Coding/Billing Certification, Expected in 2016
Shasta College - Redding, CA
GPA:
Achieved: CMSS Certificate, Expected in 2015
College Of Medical Scribe Specialists - ,
GPA:
Achieved : High School Diploma, Expected in 2009
Modoc Charter School - Alturas, CA
GPA:

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Resume Overview

School Attended

  • Ashford University
  • Shasta College
  • College Of Medical Scribe Specialists
  • Modoc Charter School

Job Titles Held:

  • Physician Engagement Specialist
  • Clinical Support Specialist
  • Surgery Coordinator

Degrees

  • Bachelor of Science
  • Achieved
  • Achieved
  • Achieved

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