- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Skilled in patient relations
- Records management specialist
- Flexible and Adaptable
- Attention to Detail
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- Good Telephone Etiquette
- First Aid/CPR
- Training and Development
- Multitasking Abilities
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Physical Therapy Support Specialist , 12/2020 to Current
Lifespan Corporation – Portsmouth, RI,
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Received, recorded and filed medical payments by check, cash and credit card.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Received and routed laboratory results to correct clinical staff members.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained pre- and post-treatment vital signs and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
+ Edit or add your own
Pharmacy Technician, 02/2009 to Current
Change Healthcare Inc. – Knoxville, TN,
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked automated medication dispensing equipment.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
+ Edit or add your own
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Support Specialist, 08/2021 to 12/2021
Unc Shared Services – City, STATE,
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Worked flexible hours across night, weekend and holiday shifts.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
OR PHARMACY TECHNICIAN , 10/2020 to 08/2021
UNC Rex Healthcare – City, STATE,
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Counted, measured and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
+ Edit or add your own
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
High School Diploma : , Expected in 06/2008
Southern Nash High School - Bailey, NC
GPA:
: Phlebotomy, Expected in 07/2020
Shades of Purple - Raleigh, NC,
GPA:
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