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physical therapy support specialist resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Skilled in patient relations
  • Records management specialist
  • Flexible and Adaptable
  • Attention to Detail
  • Good Telephone Etiquette
  • First Aid/CPR
  • Training and Development
  • Multitasking Abilities
Work History
Physical Therapy Support Specialist , 12/2020 to Current
Lifespan CorporationPortsmouth, RI,
  • Increased customer satisfaction by resolving issues.
  • Collaborated with team members to achieve target results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Prepared and administered medications to alleviate patient symptoms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Received and routed laboratory results to correct clinical staff members.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained pre- and post-treatment vital signs and weight.
  • Sanitized, restocked and organized exam rooms and medical equipment.

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Pharmacy Technician, 02/2009 to Current
Change Healthcare Inc.Knoxville, TN,
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Restocked automated medication dispensing equipment.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Entered and processed patients' prescriptions into internal system.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.

+ Edit or add your own

  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Counted, measured and compounded medications following standard procedures.
Pharmacy Support Specialist, 08/2021 to 12/2021
Unc Shared ServicesCity, STATE,
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
OR PHARMACY TECHNICIAN , 10/2020 to 08/2021
UNC Rex HealthcareCity, STATE,
  • Restocked automated medication dispensing equipment.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Counted, measured and compounded medications following standard procedures.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

+ Edit or add your own

  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Education
High School Diploma : , Expected in 06/2008
Southern Nash High School - Bailey, NC
GPA:
: Phlebotomy, Expected in 07/2020
Shades of Purple - Raleigh, NC,
GPA:

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Resume Overview

School Attended

  • Southern Nash High School
  • Shades of Purple

Job Titles Held:

  • Physical Therapy Support Specialist
  • Pharmacy Technician
  • Pharmacy Support Specialist
  • OR PHARMACY TECHNICIAN

Degrees

  • High School Diploma

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