Experienced Oncology Physical Therapy Manager/Supervisor with a proven track record of 5+ years effectively managing personnel, finances, daily clinical operations and program development while providing and facilitating the highest quality patient-centered physical therapy care. Excellent leader who is accountable, responsible, passionate, collaborative, and skilled in continuous performance improvement with an emphasis on care of both staff and patients under her influence.
Licensed Physical Therapist (WA State #PT00009846, 2005)
Certified Lymphedema Therapist (2008)?
Education and Training
University of Puget Sound 2005Doctor of Physical Therapy Tacoma, WA, USA
University of Puget Sound 2003Bachelor of Science: Natural Science - Biology Tacoma, WA, USA
Critical thinking and problem solving proficiency
Sound decision making
Personal and professional integrity
Skilled in conflict resolution
Strong work ethic
Consensus builder with positive demeanor
Highly motivated and organized
Confident, honest, clear communicator
Seattle Cancer Care AllianceJanuary 2009 to CurrentPhysical Therapy Supervisor/Manager Seattle, WA
Responsible for 10-50% direct patient care and 50-90% administrative duties depending on departmental needs.
Manage day-to-day operations of clinic and identify areas for continuous performance improvement, including two departmental projects recognized by VP of Operations for excellence in innovation, collaboration, and leadership.
Directly supervise and manage seven physical therapists, including one clinical lead physical therapist, and one support staff personnel.
Provide strong leadership to assigned team as evidenced by employee feedback on engagement survey, including above organizational average for composite scores in all categories (4.55).
Develop, monitor, and manage current annual department budget of greater than 1.3 million in gross patient revenue while actively seeking ways to eliminate or reduce expenses. From 2009-2015, increased overall number of patients served by 13.5% or 2% per year with minimal net change to FTE.
Provide content expertise in physical therapy coding and billing practices, including successful implementation and proper use of ICD-10 codes for physical therapy specific diagnoses in 2015.
Lead advocacy efforts for insurance coverage of physical therapy services to oncology patients, both in maximizing reimbursement for provided services and ensuring optimal benefits provided to patients.
Write and revise departmental policies and procedures to ensure compliance with regulatory bodies, including DOH and JCAHO, and to adhere to organizational wide initiatives and directives.
Provide physical therapy/oncology rehabilitation related educational offerings to administration, clinic providers, clinic staff, and patients/caregivers.
Coordinate and supervise DPT student clinical experiences (approximate # of students supervised while at SCCA = 10).
Participate in research projects and/or provide rehabilitation expertise to clinical researchers, including current co-investigator collaboration on Lymphedema Screening and Management Program with Breast Oncology Group.
Department representative to wide variety of committees, including past co-chair of clinic-wide Safe Patient Handling committee. Work on this committee has led to successful implementation of annual departmental risk assessments and advocacy for a variety of lifting equipment purchases to minimize risk to both staff and patients.
Seattle Cancer Care AllianceOctober 2007 to January 2009Lead Physical Therapist Seattle, WA
Responsible for approximately 85% direct patient care and 15% administrative tasks.
Demonstrated ability to manage complex patient cases and mentor other staff members.
Co-supervised full-time DPT student intern and led various part-time student observation experiences.
Department representative to a wide variety of committees and supervision of physical therapy volunteers.
Presented on topic of exercise for cancer patients to cancer survivorship forums.
Seattle Cancer Care AllianceNovember 2006 to October 2007Staff Physical Therapist Seattle, WA
Responsible for full-time case load of direct patient care in outpatient oncology setting for both stem cell/bone marrow transplant patients and solid tumor patients.
Served as a rehabilitation clinical resource to other oncology medical providers.
Completed department projects including audits, coding/billing research, committee representation and development of patient education material.
Evergreen Hospital and Medical Center August 2005 to November 2006Staff Physical Therapist Kirkland, WA
Responsible for a full-time caseload of direct patient care in varied acute, inpatient rehab, and outpatient settings.
Treated a variety of diagnoses including post-surgical orthopedics, CVA, TBI, amputations, antepartum, lymphedema, and oncology.
Participated in multidisciplinary rounds.
Presented at various patient education forums including pre-operative joint class, geriatric wellness program, lupus support group, and back health programs.
American Physical Therapy Association: Oncology Section (2002-Present)
Physical Therapy Association of Washington
Community Involvement and Honors
Board Member, Hutch Kids Child Care Center, July 2015-Present. Serve on Finance Committee.
Adjunct Faculty, Doctor of Physical Therapy Program, School of Physical Therapy, University of Puget Sound, Fall 2014-Present. Annual Course Instruction: Advanced Oncology Elective (0.5 units)
United States House of Representatives Page, 1997-1998 (Appointed as Speaker of the House's Page for Spring 1998)