physical therapy department manager pta resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Detail-oriented Therapy Department Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration and optimal outcomes.

Hardworking and reliable therapist with strong clinical and communication skills. Highly organized, proactive and punctual with team-oriented mentality.

  • Patient Care Assessment
  • Clinical Staff Management
  • Medicare Compliance
  • Facility Oversight
  • Rehabilitation Programs
  • Employee Work Scheduling
  • Employee Supervision
  • Process Implementation
  • Decision Making
  • Critical Thinking
  • Employee Performance Evaluations
  • Verbal and Written Communication
  • Policy and Program Development
  • In-Service Programs
  • Work Planning and Prioritization
  • Interdepartmental Functions Coordination
  • Problem Identification
  • Problem Resolution
  • Codes Compliance
  • HIPAA Guidelines
  • Community-based Educational Programs
04/2013 to Current
Physical Therapy Department Manager/PTA Professional Therapy Services, Inc. City, STATE,
  • Collaborate with multi-disciplinary staff to improve overall patient care and response times.
  • Lead and motivate 8+ employees through supervision, training and coaching on duties and daily operational activities.
  • Participate in daily meetings with department heads to discuss census information, admissions and discharges for residents.
  • Work closely with MDS coordinator on PDPM and RUGS for maximizing patient outcomes and optimizing reimbursement.
  • Coordinate delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Educate patients in physical therapy resources, injury prevention and ergonomics.
  • Test, measure and record data related to patient strength, motor development and function, sensory perception and functional capacity.
  • Adhere to healthcare documentation protocols in charting patients' progress and updating departmental records.
  • Counsel and make recommendations to patients, caregivers and families about communicative strategies and devices.
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrate leadership by making improvements to work processes and helping to train others.
  • Scheduling of patients and managing therapists schedules.
04/2008 to 05/2015
Business Owner/Operator Identi-T's Silk Screening/embroidery City, STATE,
  • Kept records for production, inventory, income and expenses.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Determined pricing for products or services based on costs and competition.
  • Met with service vendors or product suppliers to facilitate delivery.
  • Consulted with potential clients to determine how company could best meet needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
04/1995 to 03/2013
PTA/ Aquatic Therapy and Wellness Coordinator Institute Of Physical Medicine And Rehabilitation City, STATE,
  • Designed and implemented schedules, standards, processes and policies for comprehensive group fitness programs.
  • Developed marketing campaigns to promote healthy lifestyles and participation in fitness and wellness programs.
  • Led group wellness classes, and individualized therapy programs, including in gym and water settings.
  • Studied treatment plans and adjusted exercises periodically to maximize benefits.
  • Recorded detailed prognosis, treatment, responses and progress notes in patient charts.
  • Contributed to patient care plan development and monitoring in outpatient setting.
  • Described therapeutic regimens to promote wellness and health maintenance.
  • Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
  • Liaised with physical therapist to deliver appropriate therapy according to care plan.
  • Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
  • Treated patients to relieve pain, develop or restore function and maintain maximum performance.
  • Maintained positive interaction with facilities and clients, enhancing client relations.
  • Attended client care conferences to provide information to other team members.
Education and Training
Expected in 05/1995 to to
Associate of Science: Physical Therapist Assistant
Illinois Central College - East Peoria, IL

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Resume Overview

School Attended

  • Illinois Central College

Job Titles Held:

  • Physical Therapy Department Manager/PTA
  • Business Owner/Operator
  • PTA/ Aquatic Therapy and Wellness Coordinator


  • Associate of Science

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