Talented IT specialist with solid background. Works well alone and as part of a team. Effective communicator with strong technical documentation skills. Some experience in Java, C/C++, HTML, network administration, system/network security, Windows, Linux, system installation, maintenance and repair. Ensured customer satisfaction by providing online technical support. Successfully trained 10 employees to use new operating system. Updated network systems to support confidential company operations and improve security.
Office Assistant with background in billing and collections, records management and maintenance and appointment setting. Desires a role in a medical office environment.
Familiar with commercial and private insurance carriers
Insurance and collections procedures
Understands insurance benefits
Composed and professional demeanor
Resourceful and reliable worker
Close attention to detail
Office support (phones, faxing, filing)
Excellent verbal communication
Physical Therapy Assistant/Front Office, 08/2005
to 08/2008 Dynamic Physical Therapy – 960 Roosevelt Avenue Franklin Square NY 11010
Precisely completed appropriate claims paperwork, documentation and system entry.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Submitted electronic/paper claims documentation for timely filing.
Examined patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under their policies when applicable.
Senior Technician, 02/2014
to Current LI Tech Repair Responsible in part for the correct functionality of the company network and equipment,as well as responding to service calls from employees.
Director of Work Station Services, 07/2012
to 03/2013 Suneris – 257 Gold Street #906,
Brooklyn NY 11201
Maintained and monitored the server room, the wireless network and other server infrastructure.
Partnered with the marketing team to translate product features into customer value propositions to be used in consumer messaging.
Translated technical specifications into detailed product requirements.
Delivered on-site IT and AV technical support for] staff.
Associate of Science: Computer Science,
Nassau Community College - Garden City,
High School Diploma: 2007 H.Frank Carey High School - Franklin Square,
Bachelor of Science: Computer Engineering,
University of New Haven - New Haven,