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photo lab technician resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Objective

Reliable worker with background in operating cash registers, stocking merchandise and keeping areas organized. Highly motivated, proactive and punctual with a team-oriented mentality. Dedicated employee known for punctuality, work ethic and willingness to go beyond the expected pursuing employment options where good customer service and positive attitude will make a difference. Candidate seeking entry-level employment with company searching for flexible hard worker ready to learn and contribute to team success.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Associate of Applied Science: Micro Computer Support Specialist, Expected in 05/2008
-
Black Hawk College - Moline, IL,
GPA:
Status -
GED: , Expected in 07/2002
-
Southeastern Community College - West Burlington, IA,
GPA:
Status -
Experience
Photo Lab Technician, 05/2020 - 08/2020
New York University Brooklyn, NY,
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
  • Manipulated digital images through advanced computer skills, including video editing and image retouch and design and owned technical quality of final output.
  • Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
  • Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
  • Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
  • Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
  • Supported special projects upon request from the department manager.
  • Completed daily checklists to maximize the efficiency of photo department operations.
  • Assisted customers with design projects that would be completed in the photo lab.
  • Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
  • Kept meticulous reports and documentation detailing daily processing activities, updated logs and submitted timely reports for supervisor review.
Hotel Manager, 04/2014 - 05/2020
Penn National Gaming Columbus, OH,
  • Provided end-of-month audits of the resort to upper management as required.
  • Managed team of four front desk agents, supervising personnel in issue resolution and process.
  • Supervised daily operations of brand new, 110-room hotel with staff of 12 employees.
  • Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Mentored all new employees, demonstrating best methods for servicing clients and guests.
  • Booked large groups of people for weddings, seminars, conferences and other events and offered the best available room rates.
  • Assisted guests at check-in, providing information on various services within the hotel.
  • Coordinated with the wait staff, ensuring that buffet stations in the dining room were always kept clean and dishes were refilled quickly.
  • Cultivated long-lasting relationships with outside vendors including florists and restaurants so that guests could secure valuable deals on services and meals.
  • Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Fuel Station Attendant, 04/2012 - 03/2014
Giant Eagle, Inc. Verona, PA,
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Processed gas and amenities payments.
  • Sold store items and vehicle services to customers.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Refilled outdoor window maintenance stations with cleaning supplies and items.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Responded to questions about local area and company services.
  • Maintained cleanliness, neatness and organization of all areas.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
Certifications
  • ServSafe
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Resume Overview

School Attended

  • Black Hawk College
  • Southeastern Community College

Job Titles Held:

  • Photo Lab Technician
  • Hotel Manager
  • Fuel Station Attendant

Degrees

  • Associate of Applied Science
  • GED

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