Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

I am an ambitious, extroverted, MSBA Graduate with exceptional interpersonal skills, emotional intelligence, who possess a leader mindset alongside a business oriented nature. With the current completion of a Master of Science in Business Analytics, I have strengthened various analytical qualities in the business and tech realm, as well as allowed myself to diversify the resources at hand to accomplish any given task. I work well in fast-paced environments and management settings. I serve as a resourceful and meticulous individual with great experience in communicating and collaborating effectively with all levels of personnel to maximize talent quality and result accuracy. I am also a solutions-oriented relationship builder focused on cultivating and maintaining industry partnership. My overall goal is to assist and influence, businesses and individuals alike, in hopes to propel them in shaping a better, lasting future for generations to come.

Skills
  • Data Analysis: Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
  • Performance Optimization: High ability to generate actionable solutions in order to improve process for greater efficiency and execution.
  • Adaptability/Quick Learner: Adapt well to changing conditions and work assignments
  • Flexible: Flexible team player, who enjoys, as well as thrives in, environments requiring ability to effectively prioritize and juggle multiple concurrent projects
  • Communication: Exceptional listener and communicator who effectively conveys information verbally and in writing. Also, bilingual who is fluent and native speaker with English, as well as Arabic.
  • Problem-Solving/Reasoning/Creativity: Innovative problem-solver who can generate workable solutions and resolve complaints
  • Interpersonal Abilities: Proven relationship-builder with unsurpassed interpersonal skills
  • Emotional Intelligence: Very keen at understanding and advising others through various difficult situations, as well as having clear communication with any individual
Work History
PharmaCord – Junior Data Analyst, 04/2021 to Current
Connecticut Children's Medical CenterFairfield, CT,
  • Managed near 5 client programs' database, which had near 200,000 patients combined.
  • Collaborated with marketing team and assisted in coding over 20 email marketing campaigns for more than 5 PharmaCord clients, whose consumer base consisted of over 100,000 contacts combined.
  • Performed organized and comprehensive audit reports for PharmaCord partners, detailing specific topics such as KPI's, medical dispense rates, patient progress, etc.
  • Worked closely with IT and Operations department managers, and directors, to ensure quality and consistency of databases working in conjunction with requests of clients.
Case Manager, 09/2020 to 04/2021
GallagherPortland, OR,
  • Performed over 50 welcome calls per day to patients, navigating through PharmaCord's system in order to aid patients with various inquiries.
  • Provided personalized case management to over 60,000 patients and communicated progress steps to ensure desired outcome.
  • Built trusted relationships with patients, and prescribers, through proactive communication, timely and accurate execution of deliverables, and demonstrated relentless passion for helping patients.
Business Analyst, 03/2020 to 03/2021
Gates, Hudson And Associates Inc.Charlottesville, VA,
  • Assisted in providing strong business foundations for creating this construction based company.
  • Analyzed various business costs to grow revenue over $800k, while maintaining over 30% margins for each project taken.
  • Analyzed key aspects of business requirements in evaluation of factors for driving results and summarize outcomes into presentations.
  • Analyzed business cost to grow revenue over $800k.
  • Managed records for over 30+ clients, as well as created itemized product cost breakdown for each client.
  • Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
Leasing Consultant, 06/2016 to 08/2018
The NINE At Louisville, CommunityCity, STATE,
  • Carried out responsibilities for over 20 marketing ventures when needed, including social media outlets.
  • Managed overall tenant relations for over 250 residents, including promoting tenant satisfaction and streamlining services delivery.
  • Fully constructed and administered over 20 leases per month for clients, and entered all pertinent information into Entrata management system.
Education
M.S: Business Analytics, Expected in 09/2021
University of Louisville - Louisville, KY
GPA:

Combined information systems technologies, data modeling, and analytics with business acumen and impactful communications to develop the skills necessary to become a successful business analyst with excellent potential for professional growth.

B.S: Psychology, Entrepreneurship, Expected in 05/2019
University of Louisville - Louisville, KY
GPA:

Elected to Dietary Coordinator and Advising Officer for Muslim Student Association. Also assisted the president in conducting productive and contributing meetings, along with encompassing growth of the organization for the progressing years Dean's List Fall 2016-Spring 2019 Member of Honor Society

Certifications

SAS - Joint Certificate in Data Analytics

IBM – Enterprise Design Thinking Practitioner

Google (In process)

– Data Analytics Certificate

– Project Management Certificate

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Resume Overview

School Attended

  • University of Louisville
  • University of Louisville

Job Titles Held:

  • PharmaCord – Junior Data Analyst
  • Case Manager
  • Business Analyst
  • Leasing Consultant

Degrees

  • M.S
  • B.S

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