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-Experienced in Customer Support with over 5 years of experience. Excellent reputation for resolving problems and improving customer satisfaction.
-Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.
- Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
-Passionate about promoting lasting customer satisfaction by delivering top-notch service and unparalleled support. Proficient in customer service best practices and related options. Effectively drives revenue with skilled promotional and problem-solving abilities.
-Personable Customer Service professional offering experience resolving account and service concerns for customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
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- Operated motorized fueling vehicles, including fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
- Inspected fueling equipment and reported malfunctions and inconsistencies for proper maintenance.
- Calculated gallons pumped per aircraft while maintaining accurate account of fuel transactions.
- Operated and drove HEMMTs, LTVs, HUMVEEs etc. & commercial vehicles safely and efficiently.
- Complied with all federal, state, municipal and airport authority requirements to maintain safe working conditions.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register to record all transactions accurately and efficiently.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Maximized coverage by carefully allocating resources, setting schedules and delegating assignments.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Scanned and entered new inventory, updated numbers and investigated variances.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Set minimum and maximum inventory levels based upon business history and need.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Operated cash register to record all transactions accurately and efficiently.
- Assisted customers with special services, account updates and promotional options.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reviewed weekly sales ads and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Central Texas College - Killeen, TX
- Took only a few classes while I was stationed at Ft. Hood.
State College of Florida, Manatee-Sarasota - Bradenton, FL
Currently Enrolled and begin classes August 16th of this year.
White Knoll High School - Lexington, SC
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Resume Overview
School Attended
- Central Texas College
- State College of Florida, Manatee-Sarasota
- White Knoll High School
Job Titles Held:
- Petroleum Supply Specialist
- Sales Associate
- Inventory Manager
- Sales Associate
Degrees
- Associate of Science
- Associate of Science
- High School Diploma
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