High School Diploma: , Expected in 05/2018 Timber Creek High School - Orlando, FL , GPA:
Associate of Arts: , Expected in Valencia College - Orlando, FL, GPA:
Experience
Pet Sitter, 06/2019 to Current University Of Miami Miller School Of Medicine – Atlantis, FL,
Supported animal health by keeping all areas clean, neat and properly sanitized.
Offered animals ample exercise opportunities through walks and play activities.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
Washed, groomed and trimmed each animal to enhance coat health.
Monitored medication administration as directed by pet owners and vet.
Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
Provided seamless communication to inform pet owners of visits and pet status.
Developed long-term relationships with clients and bonded with animals through regular contact.
Fed animals twice daily and refilled water dish for fresh water supply.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Veterinary Technician, 04/2018 to Current Audioeye, Inc. – Seattle, WA,
Monitored animals during after-hours shifts.
Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Checked animals for injury and illness, writing copious notes regarding symptoms for Veterinarian's review.
Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
Answered multiple line phone system for busy $[Number] revenue producing [Type] facility and responded to questions regarding pricing and services.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, canine toothpaste and styptic powder.
Administered and monitored anesthesia for surgeries and operations.
Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
Performed imaging with ultrasound and x-ray.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Mentored and trained two members of YFV staff.
Operated anesthetic machines, oxygen equipment and monitoring equipment.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Performed routine laboratory procedures such as parasitology, exfoliative cytology, blood chemistry, and urinalysis
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Completed admission records, including statements made by client concerning patient's problems and history.
Organized, labeled and restocked supplies and pet food.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Administered and applied treatments, drugs, and medications.
Took electrocardiogram tracings to test heart activity.
Prepared and reviewed records and consent forms.
Performed dental procedures, including smoothing, filing, polishing, and removal of calculus, soft deposits, plaque and stains.
Walked over [Number] dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Performed physical examinations and record case history, weight, temperature and other vitals.
Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
Assisted veterinarian with treatment of wounds, vaccination administration and operations.
Strategically scheduled patient appointments to maintain workflows.
Operated x-ray machines and exposed radiographic films.
Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
Prepared and labeled medications and informed client of administration techniques.
Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
Sales Associate, 07/2017 to 03/2018 Old Navy – City, STATE,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Recommended merchandise to customers based on needs and preferences.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Used [Type] register system to ring up customer purchases, process payments and issue receipts.
Met up selling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended optimal merchandise based on customer needs and desires.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Educated customers on product and service offerings.
Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Processed orders through system and coordinated product deliveries.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Skills
Post-surgical clean up and OR sanitation
Gowning and gloving procedures
Sternal and lateral recumbency restraint
Patient bathing
Ear cleaning
Subcutaneous injection
Medication labeling
Maintain controlled drug inventory
Vital signs
Feline towel restraint
Client education
Customer service skills
General anesthesia recovery
Elizabethan collar application
Explaining treatment
Intermediate Level Spanish Fluency
Summary
Empathetic Veterinary Technician capable of tackling new challenges in busy work settings. Team-oriented with compassion for cats, dogs and other domestic pets. Accomplished in building relationships with clients when delivering exceptional animal care.
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