pet sitter resume example

Maintained positive customer relationships by responding quickly to customer service inquiries.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
• Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
• Approved regular payroll submissions for employees.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Analyzed and interpreted store trends to facilitate planning.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control and store opening and closing procedures.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Protected store from loss or theft by setting and enforcing clear security policies.
• Rotated stock to achieve optimum appeal and minimize shrinkage.
• Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Greeted customers and helped with product questions, selections and purchases.
• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Maintained clean sales floor and straightened and faced merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered questions about store policies and addressed customer concerns.
• Used POS system to process sales, returns, online orders and gift card activations.
• Informed customers of current store promotions to encourage additional sales purchases.
• Balanced and organized cash register by handling cash, counting change and storing coupons.
• Issued receipts and processed refunds, credits or exchanges.
• Folded and arranged merchandise in attractive displays to drive sales.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
• Logged reports, expenses, receipts and sales documents into digital database.
• Supported loss prevention goals by monitoring shopper behavior.

• Assisted with special events or programs.
• Maintained clean, neat and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun and smooth-running events by helping with organization and planning.
• Coordinated food, clothing and household items for disadvantaged individuals and families.
• Freed full-time employees up for more critical work by completing clerical tasks and office work.
• Provided support and companionship to patients in need of assistance.
• Reported patient requests, concerns and other observations to staff.
• Restocked supplies and filed paperwork to satisfy department leadership requests.