Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in treatment rooms and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level salon reception position. Ready to help team achieve company goals.
Skills
Following Directions
Time Management
Maintaining Safe Environment
Routine Adherence
Emergency Response
Conflict Resolution
Client Needs Assessment
Paying Bills
Household Organization
Housekeeping and Cleaning
Special Assignments
Professional Experience
02/2001 to 09/2009
Pet SitterChildren's Hospital Of Philadelphia – Pottstown, PA,
Gave animals proper attention to promote secure environment in owner's absence.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email and text.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Administered parasite preventive, vitamins and supplements and treatments for acute conditions.
Coordinated schedules to optimize care for multiple pets and team members each day.
Organized picking up and dropping off animals at client locations.
Kept cages, kennels, play yards and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.
Monitored animals for behavioral problems and signs of health issues.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Washed, trimmed and brushed animals to maintain good grooming standards.
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
Trained animals in behavioral compliance or other special routines or commands.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Volunteered with groups and organizations to help make measurable differences for program recipients.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Maintained clean facilities to better serve program needs.
Greeted visitors and answered questions about program, requirements and opportunities.
Met with other volunteers and program leaders to discuss new services.
Responded to questions from customers and community members.
Planned and delivered numerous activities and special events.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Tracked personal volunteer hours in spreadsheets for mandatory reporting.
Helped develop monthly schedules and assignments.
02/2002 to 05/2002
VolunteerPETA – City, STATE,
Volunteered with groups and organizations to help make measurable differences for program recipients.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Maintained clean facilities to better serve program needs.
Helped organize and manage events and projects.
Greeted visitors and answered questions about program, requirements and opportunities.
Supported engaging and fun events by helping with organization and planning.
Engaged in community outreach to support program mission.
Met with other volunteers and program leaders to discuss new services.
Encouraged donations with community fundraising events and campaigns.
Responded to questions from customers and community members.
Planned and delivered numerous activities and special events.
Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
Tracked personal volunteer hours in spreadsheets for mandatory reporting.
Education
Expected in 05/2011 to to
Bachelor of Science: Psychology University of Phoenix - Tempe, AZ GPA:
Extracurricular Activities: Have been actively involved in my children's boy scout's and girl scout's troops
Extracurricular Activities: Have homeschooled my children very actively- gained many relevant skills
Expected in 12/2007 to to
Associate of Arts: Foreign Languages Education Central Florida Community College - Ocala, FL, GPA:
Study Abroad: Madrid, Spain (Spanish Lannguage, Spanish Culture, Spanish Art)
Study Abroad: Paris, France (French Language)
Study Abroad: Western Europe- 8 Countries, (Western Civilization)
Awarded Service Learning Award for volunteer work completed during undergrad- specifically completed at:
Cape Canaveral Hospital
PETA- People for the Ethical Treatment of Animals
Prompt Primary Care Medical Clinic (Where I did office work and reception work
Extracurricular Activities: Played piano for 18 years, flute and piccolo for 8 years, and violin
Certifications
Eyelash Extension Technician Course, Lavish Beauty School - Course completed 01/18/23- Plan to take MN board certification exams for licensure in early February 2023
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