Personal Service Attendant Resume Example Alpine House

PERSONAL SERVICE ATTENDANT

Professional Summary

Communicative waitress dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 10 years of experience serving up to 30 dinner guests at 4 star restaurant. Attentive Waitress with superior knowledge of fine dining and dedication to fantastic dining experiences. Trained in POS systems and proper serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Work History

Alpine House - Personal Service Attendant Joseph, OR11/2019 - 12/2019

Updated quality control standards, methods and procedures to meet compliance requirements
Cared for personal needs of elderly residents with kindness and followed state set guidelines in proper manner
Prepared cafeteria for each meal , set tables , cleaned after meals to appropriate sanitized standards. Washed dishes and served residents there meals some having specific diets and allergies
Showered and dressed as well as preparation for bed
Assisted in bathroom needs with dignity and respect
I as well took residents to appointments many hours away, stayed the night and took care of all needs on trip including medications and transfers from car to wheelchair

Marion Estates - Medication TechnicianSublimity, OR02/2016 - 06/2019

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Obtained biological specimens for ordered tests and prepared for laboratory transport
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Transported patients to operating and treatment rooms by using wheelchairs and wheeled carts
Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels
Assisted in maintaining conducive environment for residents by adhering to infection control policies
Turned and re-positioned patients to prevent bedsores
Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress
Reviewed patient progress to document effects of any prescribed medication
Communicated effectively with staff, patients and insurance companies by email and telephone
Researched and compiled statistical data to support cost control and care improvement initiatives
Interacted and communicated easily with department personnel and public

Joseph Grocery - CashierJoseph, OR01/2005 - 01/2019

Processed POS transactions, including checks, cash and credit purchases or refunds
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Checked prices for customers and processed items sold by scanning barcodes
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Reviewed and resolved differences between accounting information and cash drawer
Used cash registers and POS systems to request and record customer orders and compute bills
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance
Assisted customers with special services, account updates and promotional options
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency

Wallowa Lake Lodge - WaitressJoseph, OR02/2006 - 08/2009

Kept server areas clean and stocked during service hours to increase efficiency while serving tables
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty

Accomplishments

Supervised team of 5 staff members
Selected as primary caterer for elite establishments and local government agency events
Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness
Documentation - Ensured charting accuracy through precise documentation
Family Support - Provided support to families through education on procedures, regimens, prevention and care

Skills

Personalized customer service
Personal service background
Adept in personal service
Personal service experience
Patient-focused quality service
Regulatory compliance
Privacy and confidentiality

Patient assessments
Charting and clinical documentation
Records review
Professional bedside manner
Palliative care awareness
Foley catheter insertion/removal
Positive behavior modeling

Education

06/1998Cascade Senior High SchoolTurner, ORHigh School Diploma

Resume Overview

Companies Worked For:

Alpine House
Marion Estates
Joseph Grocery
Wallowa Lake Lodge

School Attended

Cascade Senior High School

Job Titles Held:

Personal Service Attendant
Medication Technician
Cashier
Waitress

Degrees

High School Diploma

Personal Service Attendant Resume Example

Resume Score: 80%

Resume Overview

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