Certified in Planning NCAZO- Zoning Official Certification. 6/4/2020
Results-focused planning and inspections professional with strengths in attention to detail, building relationships and information review and data analyzation.
Proactive leader with strengths in communication and collaboration.
Proficient in reading a situation and able to work together to promote an end result that aligns with current guidelines while enabling growth.
Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Team leader offering 20 +years of success in office environments.
Offers proven ability to build effective teams and meet and exceed goals and expectations.
Committed to identifying and leveraging opportunities for growth.
Planning and coordination
Permit Technician | 03/2019 to Current Town of Aberdeen - Aberdeen, NC
Administration: Creating and issuing building and zoning permits after public submission. Conducted permit review of data submitted for thoroughness and packet completion of necessary documents to include building plans, plot plans with detailed information,watershed, floodplain and driveway applications. Backup to record minutes at Board meetings to include Planning Board, ABC and HPC. Worked closely with Planning Department to review and restructure UDO after rewrite was accepted. Constantly tracking information that is necessary to ensure all building permits have proper required documentation attached for the building inspectors. Took initiative to conduct permit records review to clean up and close open permits.
Scheduling & Monitoring: Scheduling inspections, creation of occupation certificates, invoicing for building and zoning fees, and re inspection fees. Helped with coordination of permitting software to include combination of building and zoning and planning requirements. Tracking and enforcing time table submission and issuance of permits for public and employee benefit.
Analytical: Research and report completion information to Planning Director of CO issuance for bond release. Monthly reporting of permit issuance by type, completion and inspector with Moore County and National levels.
Customer Service Specialist | 07/2016 to Current 37 PSR Gun & Shooting Club - Bunnlevel, NC
Works in fast paced environment with a positive attitude that ensures the best customer experience possible.
Consistently implements keen analytical abilities and a proven team-based work dynamic with a systems-oriented approach to facilitate efficient and effective solutions.
A creative thinker, open to alternative views to optimize decision-making. outinely starts with a specific role/ job description and then branches out to tie all roles together in such a manner that the customer experience is a positive, unforgettable one.
Ensuring return on. investment for parent company.
Office Administration: Responsible for rezoning, compliance, inspections, permit requests, invoicing for services, accounts receivable, accounts payable, lease renewals, customer service, electric and rent invoicing, insurance auditing, rent rolls for 4 plants, tax auditing for county per building, QuickBooks reconciliation ( monthly) payroll and subcontractor payroll, business development, recruiting, marketing and business relations. Monthly reconcialtions of specific and accurate details down to allocation of money and dissemination and deliverables. Daily banking, credit accounts, and lines of credit, cash and accounts receivable, accounts payable, payroll submission and processing, billing, fee agreement establishment and tracking.
Project Management: Hits the ground running, seeks and assumes responsibility, gravitates to new systems and technologies, optimizes systems and procedures to facilitate a conservative budget, possesses the leadership skills needed to build a cohesive team to meet challenges with a keen understanding of resource needs and industries desires.
Financial Management and Office Operations: Team player who learns office policy and procedure quickly and assumes responsibility; possesses the leadership skills needed to build a cohesive team that breeds success and meets challenges with a keen understanding ofresource needs. Career highlighted by success and continued accuracy with all programs that I have maintained.