Performance Analyst Resume Example Thryv

PERFORMANCE ANALYST

Professional Summary

Public Relations graduate who possesses a creative passion for strategic planning and brand awareness. Expertise in event management, public relations and public speaking. Results-driven and dedicated to implementing and developing fully-integrated communication and marketing strategies that i have learned to any business. An organized professional that brings diverse experience in customer service, business management and project coordination. Well-versed in effective communication and relationship building. Proven history of successfully engaging with clients and business audiences. Technologically adept with a passion for innovation and creative business solutions.

Skills

Leadership Skills
Customer service
Communications
Relationship development
Team management
Supervision

Organization
Problem resolution
MS Office
Multi tasking skills
Good listening skills
Verbal and written communication

Work History

Performance Analyst, 07/2020 to 11/2020
Thryv – Grapevine, TX

Assisted with capturing and analyzing social media metrics.
Tracked and analyzed web analytics to recommend proactive adjustments to strategies.
Assisted in creation of pre-season marketing plans to support department and divisional strategies.
Collaborated with team members to help expand marketing channels.
Performed market analysis and researched latest trends.
Stayed updated with latest marketing concepts and techniques.
Designed and presented social media campaign ideas.

Front Desk Representative, 12/2019 to 03/2020
24 Hour Fitness USA Inc. – Keller, TX

Handled the front desk, and updated members information in the computer while multi tasking; and checking in members
Washed and folded towels, re racked weights,cleaned spa area, and wiped down the equipment
Was a kid club attendant, where I watched members kids while they worked out.
Worked every shift possible, including night shift and graveyard because the gym ran 24/7
Promptly answered multi-line phone system and greeted callers enthusiastically.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Gave guest tour of gym, and was in charge of signing potential members up.
Updated payment methods, and worked with any issues the client might have had with their account

Bartender/ Bouncer, 05/2019 to 08/2019
Crickets Bar And Grill – Lubbock , TX

Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Furnished patrons with ticket stubs, wrist bands and hand stamps to denote rightful admission.
Used metal detectors or performed pat-downs and bag searches.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Enforced dress codes and refused objectionable attire. While making sure everyone adhered to the rules.

Front Desk Manager/Personal Trainer, 08/2016 to 06/2017
Bodyworks – Lubbock, TX

Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
Instructed gym members about correct use of weight resistance and cardiovascular equipment.
Promoted fitness center programs such as youth and adult swim team programs.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Designed enjoyable and innovative customized training programs based upon fitness goals.
Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
Serviced complex equipment quickly to minimize wait times for specific machines.
Maintained excellent attendance record, consistently arriving to work on time.
Made schedule's, and was mainly in charge of all front desk duties.

Education

Bachelor of Arts: Public Relations, Advertising, And Applied CommunicationTexas Tech University - Lubbock, TX

Minors : English/ Sports Management, 08/2019
Texas Tech University - Lubbock, TX

Accomplishments

Published Amazon Author of "Key Bumps & Alcohol"
CEO of Nonprofit organization that builds houses for African American sororities and fraternities
Organized the first ever flag football league at Tarrant County Community College. Made schedules, played in the league, and managed the league until I transferred to Texas Tech.
3.4 GPA at Texas Tech University
Social Media Director for Nonprofit organization named "CATS PLAYHOUSE" in Lubbock, Texas. Our PR group's campaign won, and was selected to be implemented to further help their business thrive and compete.
Business Manager and Marketing Media director for a food truck called Spicy Tails.
Social Chair in Fraternity named Beta Theta Pi

Affiliations

As the social chair for Beta Theta Pi I planned and execute all organizations formal events. Collaborate with other fraternity and sorority social chairs. Put together and manage social events with other organizations by communicating with other social chairs and members of the community.

Resume Overview

Companies Worked For:

Thryv
24 Hour Fitness USA Inc.
Crickets Bar And Grill
Bodyworks

School Attended

Texas Tech University

Job Titles Held:

Performance Analyst
Front Desk Representative
Bartender/ Bouncer
Front Desk Manager/Personal Trainer

Degrees

Bachelor of Arts : Public Relations, Advertising, And Applied Communication
Minors : English/ Sports Management , 08/2019

Performance Analyst Resume Example

Resume Score: 80%

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