pawnbroker resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Confident and motivated Pawn Broker specializing in firearms, electronics and jewelry.
Focused individual with top-notch negotiation and cash handling skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Aware of details manages extreme circumstances such as fighting and unruly intoxicated individuals. Remains calm and stands for extended periods of time. Adept at handling circumstances and formulating quick judgments. Excellent problem-solving skills required to handle disagreements
. High-energy professional multitasks well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Pawnbroker, 07/2019 to Current Sands Of Kahana – La Quinta, CA,
Set terms for loans and collateral, including rate, fee and expiration date.
Accepted and submitted payments to resolve outstanding loan balances or purchases of new items.
Evaluated customer merchandise to make purchasing decisions for store.
Priced, tagged and resold items not retrieved by owners within specified timeframes.
Valued items according to current market conditions and negotiated with customers regarding prices.
Performed Timeframe reviews of aging loans to identify merchandise ready for sale.
Handled payments and deposits, including large amounts of cash securely for annual revenue-producing business.
Created eye-catching window displays to draw customers into store.
Studied local market to better understand in-demand products to stock in store.
Appraised items, including jewelry, firearms and Tools to determine product value and authenticity.
Explained store policies and procedures to customers and responded to questions about loan terms.
Checked identification for every individual bringing in merchandise and verified against police stolen item database.
Recommended store merchandise to fit customers' unique shopping needs and budgets.
Researched electronics and other items online to identify market value.
Evaluated item quality and value to determine correct offer amounts.
Verified identification, wrote out paperwork and documented transactions in computer system using Pawn Master and Bravo.
Delivered immediate, friendly and knowledgeable service to customers seeking to bring in or purchase merchandise.
Arranged items for sale in display cases and on racks to achieve profit objectives.
Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
Barback, 01/2019 to Current Hersha Hospitality Management, Lp – Annapolis, MD,
Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Maintained spotless, well-stocked bar organized and ready for customer demands.
Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
Maintained detailed inventory of bar supplies and stocked work areas.
Removed and disposed of bags from trash receptacles in and around bar area.
Sliced and pitted fruit used to garnish drinks.
Disinfected bathrooms and resupplied with proper paper products.
Poured drinks using standard pour according to specifications.
Used POS system to ring up customers and open and close tabs.
Cleaned up spills and brought replacement items to tables.
Checked identification for each person purchasing alcohol.
Effectively multitasked within fast-paced environment.
Made friendly conversation with customers to provide enjoyable bar experience.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Worked in close collaboration with team members to ensure customers received high-quality service.
Greeted guests with friendliness and professionalism.
Stocked service stations with ice, napkins and straws.
Participated in ongoing training to enhance job skills and knowledge.
Resolved guest complaints to maintain complete customer satisfaction.
Stocked customer service stations with paper products or beverage preparation items.
Verified IDs for legal age prior to admission into premises.
Demonstrated awareness of liability issues and law by confirming legal drinking age and discontinuing service to intoxicated guests.
Confirmed people were not visibly intoxicated prior to entering premises.
Resolved conflicts and restrained patrons from getting into fights.
Refused admission to known troublemakers.
Guarded, patrolled and monitored premises to prevent theft, violence or infractions of venue rules.
Inspected each person to check for weapons or contraband before entering premises.
Utilized exceptional interpersonal skills to professionally diffuse altercations.
Administered crowd control and broke up disturbances without appearing threatening or intimidating.
Planned comprehensive security plans with security team to provide optimal security coverage of establishment.
Maintained high levels of alertness throughout shifts.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Monitored security cameras to identify and respond to suspicious activity.
Explained security protocols to employees and guests to promote readiness for emergency situations.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Searched bags manually to identify prohibited items and contraband.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Construction Worker, 03/2017 to 07/2019 Lamar Advertising Company – Duncansville, PA,
Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Sustained safety protocols to maintain secure, proper handling of equipment and materials.
Assisted electrical, Stick welding and Blow torch by completing basic and semi-skilled work.
Used laser measuring tools to calculate lengths, widths and heights.
Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Assembled structural components, replacing parts to meet regulatory code standards.
Notified supervisors of faulty operations and defective materials to improve production.
Maintained baseline safety knowledge to improve deficient areas and meet code.
Used picks and shovels to dig, spread and level dirt and gravel.
Used wheelbarrow to move debris and material to designated areas on jobsite.
Read plans, instructions or specifications to determine work activities.
Operated overhead lifts to move heavy and bulky work materials.
Controlled traffic to protect work site integrity, crew safety and general public welfare.
Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Moved levers or controls of lifting devices to load, unload or stack material.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Inspected product load for accuracy to foster timely and complete delivery.
Estimated weights, heights and centers of balance to make precise placements.
Followed maps and GPS systems to promptly complete tasks.
Education and Training
GED: , Expected in 05/2010 to Atlantic High School Adult Education Center - Delray Beach, FL GPA: Status -
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